TrueLoyal

Zinrelo & TINT are now TrueLoyal.

Learn More

Get a Demo
Login
Schedule a Call
Login

AI

Platform Flexibility

Personalized Engagement

Integrations

Industries

Design & Strategy

Services

Program Types

Jelly belly case study
Food & Beverages
Jelly Belly increased customer retention by 77% and repeat purchase revenue by 1.69X
Learn More
Introducing TrueLoyal-The Only Loyalty Platform for Multi-Channel Consumer Brands-Why TrueLoyal is Building Future of Loyalty
TrueLoyal
Introducing TrueLoyal: The Only Loyalty Platform for Multi-Channel Consumer Brands
I’ve always been fascinated by the relationship...
Learn More

Restaurant Loyalty Program

Providing Tailored Loyalty Solutions for the Restaurant Industry

Loyalty rewards programs are essential for the restaurant sector to engage and retain loyal customers. With the dynamic nature of the hospitality and dining industry, TrueLoyal’s loyalty rewards platform offers solutions to overcome unique challenges and drive customer loyalty.

 

request a demo
Restaurants

The World's Best Consumer Brands Build Lasting Loyalty With TrueLoyal

Item 1
Item 1
Item 1
Item 1
Item 1
Item 1
Item 1
Item 1
Item 1

Industry challenges

Retention challenges in the restaurant industry

Consumer behavior

Consumer behavior is constantly evolving, and restaurants must adapt to meet changing customer expectations.

Competitive market

With numerous dining options available, engaging customers and maintaining strong brand recall is a challenge.

Reviews or Referrals

Customers are often reluctant to provide reviews or referrals, yet these are crucial for driving revenue and attracting new patrons.

Customer experience

Occasionally, dining, delivery, or takeout experiences may fall short, leading to customer dissatisfaction.

The TrueLoyal solution

Empowering restaurants with innovative loyalty features

Overview - Restaurants

Build a Loyalty Program

Create loyalty programs tailored to CPG buying habits, offering rewards for everyday essentials and seasonal products, boosting repeat purchases.

Analyze Data

Analyze dining data to deliver personalized promotions on favorite dishes and beverages, driving higher engagement and increasing customer spend.

Seamless Integration

Integrate with POS systems and online ordering platforms, enabling real-time tracking of orders and customer interactions for accurate loyalty rewards.

Derive Insights

Use behavioral analytics to understand dining patterns and preferences, helping restaurants offer timely and relevant rewards to loyal customers.

Key features that drive loyalty

With TrueLoyal’s loyalty platform, you can transform transactional interactions into meaningful relationships, ensuring long term loyalty and sustained growth.

Engagement Rewards

Offer points for dining visits, reviews, social shares, and other activities.

Tailored Menu Suggestions

Provide personalized menu recommendations throughout the customer’s dining journey.

Dynamic Meal Bundling

Create special offers or bundle meals based on individual customer preferences.

Omni-Channel Integration

Enable customers to earn and redeem rewards across dine-in, online orders, and takeout.

Customized QR Codes

Boost engagement by adding personalized QR codes to menus or receipts.

Multi-Touchpoint Communication

Engage customers through email, SMS, and push notifications.

Fuel customer loyalty, accelerate growth

TrueLoyal helps restaurants deliver exceptional value by understanding and anticipating diner needs, leading to increased repeat visits and a community of loyal patrons.

Data-Driven Insights

Personalized rewards and experiences boost retention and reduce churn.

Enhanced Brand Loyalty

Customizable rewards and exclusive benefits nurture strong brand loyalty.

Actionable Customer Insights

Advanced analytics provide insights into customer behavior for targeted marketing.

Enhance Dining Experience

Personalized interactions and rewards elevate the dining experience and encourage advocacy.

Integration Benefits

Building a seamless dining experience

Create a cohesive and engaging dining experience with tailored strategies, personalized rewards, and a robust launch plan that ensures long-term customer loyalty and retention.

Maximize loyalty and business growth with TrueLoyal

Step 1

Strategy development

Define clear objectives, identify your target diners, and outline desired outcomes. Customize strategies to address the specific needs of the restaurant industry.

 

Step 2

Customization and integration

Tailor TrueLoyal's platform to align with your restaurant’s brand identity. Integrate it seamlessly with existing POS systems and online ordering platforms for a unified customer experience.

Step 3

Reward structure design

Develop incentives that resonate with diner behaviors—design rewards that encourage repeat visits and ongoing engagement.

Step 4

Launch and promotion

Implement a strategic launch plan. Effectively promote the loyalty program to boost enrollment and clearly communicate its value to your patrons.

Transforming loyalty with real results

Learn how leading consumer brands achieve maximum ROI with TrueLoyal
77%
Increase in Customer Retention
22%
Increase in Customer Lifetime Value
57%
Increase in Repeat Revenue Per Member
132%
Net Promoter Score Improvement
Food & beverage

77% Increase in Customer Retention

“We achieved a 77% increase in customer retention. The results were amazing!”

Restaurants Loyalty Program Platform |
Bryan Pergakis
Digital Marketing | Jelly Belly
Read Case Study
Beauty & Cosmetics

57% Increase in Repeat Revenue Per Member

“We wanted to unlock the true potential of our growing customer base. Our first goal was to deliver a seamless customer experience, and we love the strategic consultation offered by TrueLoyal throughout this journey.”
Restaurants Loyalty Program Platform |
Annette Berg
Director of Customer Experience | Defenage
Read Case Study
Retail Footwear

25% Increase in average order value

“The loyalty program helped us create stronger customer engagement and we have seen the average order value increase by 25.29%”

Restaurants Loyalty Program Platform |
Pia Shah
Marketing Analyst | Stride Rite
Read Case Study
Automotive & Aftermarket

154% Increased repeat purchase revenue

“Our customers are more loyal because we can engage with them better through the Loyalty Rewards Program. Every part of the loyalty program was designed carefully to achieve maximum results. The loyalty program has helped us boost our repeat purchase revenues by 154%.”
Sandy-Oracle
Sandy Crespo-Mossi

Operations Manager | Oracle Lighting

Read Case Study
Food & beverage

132% Net Promoter Score Improvement

“We have had our Taste Buds community for the past 2.5 years. We turn to them for anything and everything that you can think of. And we’ve found it so valuable. We constantly get messages from our Taste Buds about how much they love Sir Kensington’s. About how much they love being a part of the community. And so it really has been an important part of our growth strategy in activating and building this group of super fans.”
Amanda Triglia Marketing Manager Sir Kensington's
Amanda Triglia
Marketing Manager | Sir Kensington’s
Read Case Study
Automotive & Aftermarket

85% Increased repeat purchase revenue

“We love TrueLoyal’s structured approach to create an optimized loyalty program. We were able to increase the number of repeat purchasers significantly which has helped us increase repeat purchase revenues by 85%.”
Alex German BLiss

Alex German

Marketing Manager | German-Bliss Equipment
Read Case Study
Beauty & Cosmetics

+21% Purchase Conversions

“We are incredibly excited to see the immediate impact our community is having on our brand. The Hero Skin Squad is actively sharing their positive experiences with our products, participating in product development, and helping us spread the word about our new launches.”
Amy Calhoun Robb VP of Marketing | Hero Cosmetics
Amy Calhoun Robb
VP of Marketing | Hero Cosmetics
Read Case Study

Seamlessly Integrate With Your Tech Stack

We’re built to be the hub of your customer retention efforts, not another data silo. Easily connect your systems with dozens of pre-built integrations, our open API, and robust integration framework.
See all integrations ->
uc_stacked_images_elementor_8ae1513_item1 uc_stacked_images_elementor_8ae1513_item2 uc_stacked_images_elementor_8ae1513_item3 uc_stacked_images_elementor_8ae1513_item4 uc_stacked_images_elementor_8ae1513_item5 uc_stacked_images_elementor_8ae1513_item6 uc_stacked_images_elementor_8ae1513_item7 uc_stacked_images_elementor_8ae1513_item8 uc_stacked_images_elementor_8ae1513_item9 uc_stacked_images_elementor_8ae1513_item10 uc_stacked_images_elementor_8ae1513_item11

Seamlessly Integrate With Your Tech Stack

We’re built to be the hub of your customer retention efforts, not another data silo. Easily connect your systems with dozens of pre-built integrations, our open API, and robust integration framework.

See All Integrations ->

Item 1
Item 2
Item 3
Item 4
Item 5
Item 6
Item 7
Item 8
Item 9
Item 10
Item 11
Item 1
Item 2
Item 3
Item 4
Item 5
Item 6
Item 7
Item 8
Item 9
Item 10
Item 11
Item 5
Item 6
Item 7
Item 8
Item 9
Item 10
Item 11
Item 1
Item 2
Item 3
Item 4
Item 4
Item 5
Item 2
Item 7
Item 9
Item 10
Item 11
Item 1
Item 8
Item 3
Item 6
Item 3
Item 4
Item 5
Item 6
Item 2
Item 1
Item 11
Item 7
Item 8
Item 9
Item 10

Frequently asked questions

How can a loyalty program benefit my restaurant?

Loyalty programs enhance customer retention, boost engagement, and provide valuable insights into diner preferences for more targeted marketing.

Is TrueLoyal’s platform scalable for large restaurant chains?

Yes, TrueLoyal’s platform is designed to scale with your restaurant’s growth, accommodating the diverse needs of both single locations and large chains.

Can I customize rewards based on different menu items or customer segments?

Absolutely, TrueLoyal allows you to create customized rewards and incentives tailored to specific menu items, dining experiences, or customer segments.

How does TrueLoyal ensure data security and compliance in the restaurant industry?

TrueLoyal adheres to stringent data security protocols and compliance standards to protect customer information and ensure privacy regulations are met.

How can TrueLoyal program help understand customer preferences?

 TrueLoyal's advanced analytics provide actionable insights into customer behavior, helping you understand preferences and trends for more effective marketing strategies.

What types of rewards are most effective for restaurant customers?

Effective rewards include discounts on future visits, exclusive access to special events or menu items, personalized promotions, and loyalty points that can be redeemed for meals or experiences.

See Why Consumer Brands Choose TrueLoyal

Let’s talk about how we can help you design and implement a successful program.

Schedule a Call