TrueLoyal + Oracle NetSuite

The full loyalty platform for brands on Oracle NetSuite.

TrueLoyal's NetSuite-certified integration turns the consumer data already in NetSuite into something your loyalty program can use. So the consumers who keep choosing you get recognized for it, whether you're launching a program or replatforming one.

Oracle NetSuite
The problem

Everything you know about your consumers already lives in NetSuite. Your loyalty program just can't use it.

So it runs on a fraction of what you already know.

It's split across channels

Store, online, phone. It all runs through NetSuite. A loyalty tool bolted onto your website only ever saw one of them.

Your best look like first-timers

Without the full picture, the consumer who has chosen you for years and a one-time buyer sit in the same tier, with the same reward.

And it stays stuck in the ERP

The picture that could power a program sits in NetSuite, out of reach of the loyalty that needs it.

Why TrueLoyal

A connector moves your NetSuite data. TrueLoyal reads who's actually loyal.

TrueLoyal puts what you already know to work, then reads behavior so you can personalize for the consumer groups that matter most.

Put what you know to work

The consumer picture already in NetSuite becomes something you can use. No exporting, no stitching tools together.

See the behavior behind the orders

Who buys at full price, who comes back on their own, who refers a friend. The data that shows who your best consumers really are.

Personalize for the groups that matter

Treat your most valuable consumers differently from the rest. The tiers, points, and rewards you set in TrueLoyal sync onto a loyalty tab on the customer record, so your team can act on them wherever they work off NetSuite. Your ERP data is never altered.

Common questions

The questions NetSuite teams ask first.

Does TrueLoyal change my NetSuite data?

No. It adds a dedicated loyalty tab to the customer record and syncs points, tiers, and rewards into NetSuite. Your existing ERP data is never altered.

Is it certified, and how does my team install it?

TrueLoyal is a certified NetSuite SuiteApp. Your team installs it as a bundle inside NetSuite and connects it, with no custom development.

What syncs between TrueLoyal and NetSuite?

Purchases and returns flow in automatically to calculate rewards. Points, tiers, and redemptions sync back, so the loyalty picture lives right on the customer record.

Do we run the whole program inside NetSuite?

You set up the program itself, activities, rules, and rewards, in TrueLoyal. That loyalty activity syncs into NetSuite and shows on the customer record, so your team can see it, track redemptions, and use it across every platform connected to your ERP.

Ready when you are

Show your best consumers you know them.

Book a demo and we'll show you how the consumer data in NetSuite becomes a program that recognizes your best, on your data or a sample account.

Schedule a Demo