TrueLoyal + VTEX

You built your store on VTEX. Loyalty shouldn't mean rebuilding it.

TrueLoyal adds a full loyalty program to your VTEX store, built to bring consumers back for the next order. Rewards in the cart, points on the product page, running on the orders you already take.

VTEX
How it works

A full loyalty program, without the usual project.

No rebuild, no waiting on your dev roadmap. Rewards that live where your consumers already shop.

Launch without a replatform

Adding loyalty to VTEX doesn't mean rebuilding your store. It installs as an app and runs on the orders you already take.

Rewards where they already shop

Consumers earn points and spend them right in the VTEX cart, with no separate portal to find. Points show on the product page too, so the reward is visible while they shop.

Built on the sales you already make

Every VTEX order feeds your tiers and rewards. Points post when an order is placed or when it ships, and when one comes back, the return flows through to the balance.

Why TrueLoyal

Your VTEX store is built for the first sale. Loyalty earns the second.

VTEX runs the sale. TrueLoyal reads who's worth bringing back. Every order comes from a consumer who already chose you once. One program, built on a single consumer profile, gives you a way to bring them back.

Common questions

The questions VTEX teams ask first.

Do I have to rebuild my store to add loyalty?

No. TrueLoyal installs as an app on your VTEX store. No replatform, no custom build.

Where do consumers earn and redeem points?

Right in the VTEX cart, with points shown on the product page as they shop. No separate portal to send them to.

What happens when an order is returned?

The return flows through so the loyalty balance reflects what the consumer actually kept.

Where do we set up the program?

You configure your program, tiers, rewards, and rules, in TrueLoyal. Your VTEX storefront is where consumers earn and redeem, running on the orders flowing through your store.

Ready when you are

Turn VTEX orders into consumers who come back.

Book a demo and we'll walk you through earn and redeem in a VTEX storefront, running on your own catalog.

Schedule a Demo