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Meet TrueLoyal: Saachi Sharma

TrueLoyal is made from the best people on earth. We'll introduce another ingrediTrueLoyal (get it? get it?) every month. Team TrueLoyal is a quickly growing cast of characters (10 to 30 in one year)! Time to meet the small team of people that built the world's largest social display platform.

I feel like I experience serendipitous moments all the time in the city. On the day marriage equality was upheld by the Supreme Court, San Francisco was exploding with pride. I caught a Lyft and my driver and I were excitedly discussing the historic day. As we kept talking, not only did we discover that we had the exact same birthday, but “YMCA” started playing on the radio at that very moment and we danced all the way home. It made for a pretty impressive Snapchat video to say the least. :)

A video posted by @versaachi on Jun 26, 2015 at 12:14pm PDT

Whether it's a silent disco on the beach, an emotional street mural, or just a chill afternoon in Dolores Park with a good book and my dog Toby, living in San Francisco has been something out of a lovely daydream.As one of TrueLoyal's Customer Success Strategists, I spend a lot of my day thinking up awesome ways clients can use TrueLoyal so I'm always bursting with ideas. But it's really best when I've enabled clients to get their gears turning and I can feel their enthusiasm about the possibilities. It makes my whole day when a client experiences an “Aha!” moment on our call. If they walk away with more confidence in their ability to use our platform really effectively, I know I've done my job.

-Saachi Sharma, Customer Success Strategist

Curious how TrueLoyal can help your business? You can schedule a demo.

Client Testimonials

See what our clients have to say.

The Simple Solutions community has become a resource across our entire marketing department, as it helps us solve a variety of our business challenges. Led to +16% Increase in Consumption, +8%x Increase in Net Promoter Score, and 52K+x Pieces of User-Generated Content.
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Brand Manager
Arm & Hammer
The Hero Skin Squad is actively sharing their positive experiences with our products, participating in product development, and helping us spread the word about our new launches. Hero Cosmetics has increased Conversions by +21% in 100 Days with Sampling and Reviews
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Amy Calhoun Robb
VP of Marketing | Hero Cosmetics
The loyalty program helped us create stronger customer engagement and we have seen the average order value increase by 25.29%
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Pia Shah
Marketing Analyst | Stride Rite
The structure which TrueLoyal proposed was backed by sound data analysis. I was amazed to see the insights we got. Our customers are now engaged better with our brand. I am more than satisfied with the program.
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Anabel Peralta
E-commerce Manager | Kid's Warehouse
We were able to capitalize on the holiday season wave with TrueLoyal's loyalty platform. Not only can TrueLoyal help reap benefits, but also sustain such growth. Our repeat purchase revenue increased by 12.45% over and above our holiday season high.
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Shelbi Johnson
Marketing Manager | Coolhorse
The results from the rewards program are encouraging; in just 6 months after launching the rewards program our customer retention rate has increased by 14X.
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Anthony Scott
Director of Digital Operations | KBS Research
TrueLoyal's data sciences team helped me to optimize the structure of our program. Within just three months after the launch, we witnessed an impressive 26.72% improvement in customer retention and a 23.39% increase in repeat purchase revenue.
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Brittany Boykow
Director of E-Commerce | LAFCO
Great service with extremely professional customer support. Very happy with the response time from these guys! Would recommend giving them a try.
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Sam Gastro
CEO | MyGiftCardSupply
TrueLoyal identified potential areas to boost the revenues and suggested strategies to achieve it. I loved their methodical approach to achieve our business objectives.
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Natalie Novak-Bauss
Owner | KPS Essentials
We wanted to unlock the true potential of our growing customer base. Our first goal was to deliver a seamless customer experience, and we love the strategic consultation offered by TrueLoyal throughout this journey.
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Annette Berg
Director of Customer Experience | Defenage
We intuitively know that loyalty reward programs help increase repeat sales. The A/B testing helped quantify the impact.
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Fabricio Sant’Anna
Marketing Manager | Nature’s Fusions

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