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Instagram Hashtags, Rights from any Post, and More

Client Testimonials

See what our clients have to say.

The Simple Solutions community has become a resource across our entire marketing department, as it helps us solve a variety of our business challenges. Led to +16% Increase in Consumption, +8%x Increase in Net Promoter Score, and 52K+x Pieces of User-Generated Content.
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Brand Manager
Arm & Hammer
The Hero Skin Squad is actively sharing their positive experiences with our products, participating in product development, and helping us spread the word about our new launches. Hero Cosmetics has increased Conversions by +21% in 100 Days with Sampling and Reviews
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Amy Calhoun Robb
VP of Marketing | Hero Cosmetics
The loyalty program helped us create stronger customer engagement and we have seen the average order value increase by 25.29%
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Pia Shah
Marketing Analyst | Stride Rite
The structure which TrueLoyal proposed was backed by sound data analysis. I was amazed to see the insights we got. Our customers are now engaged better with our brand. I am more than satisfied with the program.
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Anabel Peralta
E-commerce Manager | Kid's Warehouse
We were able to capitalize on the holiday season wave with TrueLoyal's loyalty platform. Not only can TrueLoyal help reap benefits, but also sustain such growth. Our repeat purchase revenue increased by 12.45% over and above our holiday season high.
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Shelbi Johnson
Marketing Manager | Coolhorse
The results from the rewards program are encouraging; in just 6 months after launching the rewards program our customer retention rate has increased by 14X.
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Anthony Scott
Director of Digital Operations | KBS Research
TrueLoyal's data sciences team helped me to optimize the structure of our program. Within just three months after the launch, we witnessed an impressive 26.72% improvement in customer retention and a 23.39% increase in repeat purchase revenue.
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Brittany Boykow
Director of E-Commerce | LAFCO
Great service with extremely professional customer support. Very happy with the response time from these guys! Would recommend giving them a try.
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Sam Gastro
CEO | MyGiftCardSupply
TrueLoyal identified potential areas to boost the revenues and suggested strategies to achieve it. I loved their methodical approach to achieve our business objectives.
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Natalie Novak-Bauss
Owner | KPS Essentials
We wanted to unlock the true potential of our growing customer base. Our first goal was to deliver a seamless customer experience, and we love the strategic consultation offered by TrueLoyal throughout this journey.
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Annette Berg
Director of Customer Experience | Defenage
We intuitively know that loyalty reward programs help increase repeat sales. The A/B testing helped quantify the impact.
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Fabricio Sant’Anna
Marketing Manager | Nature’s Fusions

See What TrueLoyal Can Do For Your
Business

Schedule a demo and we'll show your Loyalty ROI in 45 minutes or less.

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Instagram Hashtags, Rights from any Post, and More

Instagram Hashtags, Rights from any Post, and More

Recent changes to Instagram make access to content more difficult. Yet, our newest features aim to make UGC even more accessible for all your marketing needs. From Rights Management to Instagram Hashtags here are the new additions to TrueLoyal:

Rights Management

With security breaches on the rise and the launch of GDPR this year, it's more important than ever to ensure you have legal rights to user-generated content (UGC). Finding the best way to balance privacy concerns, a growing need for authentic content, and tight deadlines, can be difficult for a marketer. So, we've created something game-changing to solve those challenges!TrueLoyal's Rights Management suite, allows you to securely unlock authentic content at scale. Repurpose legal, GDPR compliant user-generated content (UGC) throughout your marketing channels. Use UGC in ads, Regram, or event in print to convert leads to customers, quicker and at a lower cost.

Saved Comment Templates

We now support saved comment templates to speed up the Rights Request flow. You will now see pre-canned templates that work great to get approvals. Go a little further and you can customize your rights requests to meet your needs. It is now easier than ever to save legal-approved copy, tailor templates to match media type (image, video, etc.), or even customize per request.

The saved Rights Templates are even available in our new Content Finder extension. You can manage the templates in each TrueLoyal and they are automatically available in the extension. If you want to get started managing Rights to UGC with TrueLoyal, request a demo here.

Instagram Content

Instagram made changes to their API impacting how marketers use UGC. We recently held a webinar “Instagram Changes Decoded” covering the changes. The biggest change for #hashtag content requires accessing the new Instagram Graph API. The new API requires an Instagram Business Account among other changes. We now support that new API.

#Hashtag Content

Add an Instagram #hashtag to any TrueLoyal exactly the same way you would add any other connection. We handle the #hashtags like any other connection, you can aggregate, curate and display to meet your needs. Only now, you need to use an Instagram Business Account which does add some limitations.

Each separate Business Account can search the Instagram API for up to 30 hashtags. Instagram limits the searches to 30 over any 7 day period. What does this mean? Let's say you already use 30 searches and remove a #hashtag connection, it will take up to 7 days before you can add a new #hashtag with that Account. To avoid this problem, connect several Business Accounts in the TrueLoyal Accounts Dashboard.

The 30 hashtag searches are per Business Account, not per application using that Account. In practice, connecting a hashtag on a service like Hootsuite will count against the 30 even on TrueLoyal. When connecting a new hashtag you can see the number of searches used so that you know when to add a new Business Account.

Preserving Continuity

We now support new #hashtag connections, but what about your current connections? Because we only need to change the API calls we make, it will be a seamless transition from old to new. The only action you need to take is to add an Instagram Business Account to TrueLoyal.

How to add a Business Account:

Navigate to the Accounts Dashboard on TrueLoyal. You will see a line to add your Instagram Business Account. Once you have authenticated through TrueLoyal, we take care of the rest. New content on your connected Instagram #hashtags will automagically continue to appear.

LinkedIn Content

A final improvement to TrueLoyal extends some of our Instagram functionality to LinkedIn. We now support adding Accounts and Companies through external credentials. Before, any TrueLoyal user that wanted to add a LinkedIn connection needed access to the Account/Company (admin rights). Now you can generate a URL that allows a third party to authenticate the connection.

For step by step instructions see our documentation.

See It In Practice

Ready to build loyalty that actually earns behavior change? See how TrueLoyal can help.

Schedule a Demo

See What TrueLoyal Can Do For Your Business

Schedule a demo and we'll show your Loyalty ROI in 45 minutes or less.

Schedule a Demo