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<strong>Brief #129: Content ideas to boost engagement</strong>

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The Simple Solutions community has become a resource across our entire marketing department, as it helps us solve a variety of our business challenges. Led to +16% Increase in Consumption, +8%x Increase in Net Promoter Score, and 52K+x Pieces of User-Generated Content.
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Brand Manager
Arm & Hammer
The Hero Skin Squad is actively sharing their positive experiences with our products, participating in product development, and helping us spread the word about our new launches. Hero Cosmetics has increased Conversions by +21% in 100 Days with Sampling and Reviews
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Amy Calhoun Robb
VP of Marketing | Hero Cosmetics
The loyalty program helped us create stronger customer engagement and we have seen the average order value increase by 25.29%
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Pia Shah
Marketing Analyst | Stride Rite
The structure which TrueLoyal proposed was backed by sound data analysis. I was amazed to see the insights we got. Our customers are now engaged better with our brand. I am more than satisfied with the program.
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Anabel Peralta
E-commerce Manager | Kid's Warehouse
We were able to capitalize on the holiday season wave with TrueLoyal's loyalty platform. Not only can TrueLoyal help reap benefits, but also sustain such growth. Our repeat purchase revenue increased by 12.45% over and above our holiday season high.
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Shelbi Johnson
Marketing Manager | Coolhorse
The results from the rewards program are encouraging; in just 6 months after launching the rewards program our customer retention rate has increased by 14X.
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Anthony Scott
Director of Digital Operations | KBS Research
TrueLoyal's data sciences team helped me to optimize the structure of our program. Within just three months after the launch, we witnessed an impressive 26.72% improvement in customer retention and a 23.39% increase in repeat purchase revenue.
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Brittany Boykow
Director of E-Commerce | LAFCO
Great service with extremely professional customer support. Very happy with the response time from these guys! Would recommend giving them a try.
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Sam Gastro
CEO | MyGiftCardSupply
TrueLoyal identified potential areas to boost the revenues and suggested strategies to achieve it. I loved their methodical approach to achieve our business objectives.
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Natalie Novak-Bauss
Owner | KPS Essentials
We wanted to unlock the true potential of our growing customer base. Our first goal was to deliver a seamless customer experience, and we love the strategic consultation offered by TrueLoyal throughout this journey.
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Annette Berg
Director of Customer Experience | Defenage
We intuitively know that loyalty reward programs help increase repeat sales. The A/B testing helped quantify the impact.
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Fabricio Sant’Anna
Marketing Manager | Nature’s Fusions

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<strong>Brief #129: Content ideas to boost engagement</strong>

Welcome to Future of Marketing!

Let's start with some facts:

  • Over 78% of marketers are investing in video in 2023
  • 66.41% of consumers believe that brands that use video and audio stand out more than those that don't
  • Social video generates 12 times more shares than text and images combined

Prediction: As people increasingly turn to video, smart brands will focus on engaging fans and scaling across all channels – beyond just social media.

Think ads featuring user-generated content (or real customers) instead of expensive supermodels.

#BrandCrush: Adidas 💖
“To reach urban teenagers, Adidas created a [pop-up] event for the launch of its D. Rose 3.5 shoes," shared AdForum. "Shelves were filled with free sneakers and placed as high as a basketball rim. Customers had no more than 30 seconds to score by jumping to grab the pair of shoes.”
Adidas filmed people jumping as high as possible. The footage captured fans' raw energy and reactions during the event, and was repurposed to produce this award-winning video campaign.

Four videos you should already be sharing

  1. Unboxing
  2. Day in the life (or behind the scenes)
  3. Reviews & Testimonials
  4. Tutorials & Guides

Hint: ask your customers (and team) to help create this content!

How Glossier leverages video on Instagram 🤌🏼

Notice how Glossier strategically blends most of of the elements above in one single video – and it's shoppable.

Glossier UGC video showing a real customer using a product and sharing her testimonial. The UGC post was made shoppable by Glossier.

How Glossier can scale UGC even more:

  1. Add a hashtag (i.e. #Glossier) to their social bios to guide customers to tag UGC
  2. Watch UGC pour in
  3. Curate and repurpose UGC across key marketing channels using a platform like TrueLoyal

#Glossier has over 764,000 mentions on Instagram alone.

Now imagine finding the best, most authentic UGC within this hashtag – and scaling it across online and offline channels.

Less work, more impact?

Sounds like a win-win.

TIP: Incentives help entice more people to contribute to your campaigns. It can be as easy as giving fans public recognition across your marketing channels or – if you're feeling extra generous – hosting a giveaway that's too good to pass by.

Like that one time Canon gave away camera equipment and a free photo masterclass. 📸

Canon engages photographers with 2,000+ social media contest entries

Enjoyed today's lesson? Forward it to a friend or colleague, and be rewarded with 80 years of good luck. Or something like that. 🙂

As always, thanks for reading. Until next time!

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See It In Practice

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See What TrueLoyal Can Do For Your Business

Schedule a demo and we'll show your Loyalty ROI in 45 minutes or less.

Schedule a Demo