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Global v. Local Campaigns

The Cannes Lions International Festival of Creativity is a massive annual event, where the world's leading brands, agencies, production companies, and social media networks come together to discuss creative communications and compete for the Lions — 21 awards for the best creative ideas in their field, in categories ranging from “PR” to “Outdoor” to “Film.”TrueLoyal was at Cannes, where we sat down with thought leaders and agency heads and asked them what was on their mind as they observed the changing landscape of creative communications. Over the next three days we will post our three-part series featuring interviews with the world's leading strategic communications agencies, in an effort to bring our readers a piece of this exclusive event.In Part 3, we talk with Adam Clyne, Head of Digital EMEA from Weber Shandwick and Suresh Raj, MD Global Business Development of OgilvyPR, about the importance of local campaigns, even for global brands. From prioritizing images over words to "the phenomenon of selfies," we look at how global brands can tell their stories locally.

Ultimately, all of your communications have got to be local.

--Adam Clyne, Head of Digital EMEA from Weber Shandwick

[Consumers] actually want to tell their own stories... I think that User Generated Content gives them that freedom. You give them a software to play with, and they go and do their own thing.

--Suresh Raj, MD Global Business Development of Ogilvy PR

Missed Part 1 and 2? Check out our video on Data v. Creativity and Physical & Digital.Special thanks to ICCO,The PR Council, PRCA, House of PR, OgilvyPR, Hill & Knowlton, Ketchum and MSL Group.

Client Testimonials

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The Simple Solutions community has become a resource across our entire marketing department, as it helps us solve a variety of our business challenges. Led to +16% Increase in Consumption, +8%x Increase in Net Promoter Score, and 52K+x Pieces of User-Generated Content.
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Brand Manager
Arm & Hammer
The Hero Skin Squad is actively sharing their positive experiences with our products, participating in product development, and helping us spread the word about our new launches. Hero Cosmetics has increased Conversions by +21% in 100 Days with Sampling and Reviews
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Amy Calhoun Robb
VP of Marketing | Hero Cosmetics
The loyalty program helped us create stronger customer engagement and we have seen the average order value increase by 25.29%
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Pia Shah
Marketing Analyst | Stride Rite
The structure which TrueLoyal proposed was backed by sound data analysis. I was amazed to see the insights we got. Our customers are now engaged better with our brand. I am more than satisfied with the program.
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Anabel Peralta
E-commerce Manager | Kid's Warehouse
We were able to capitalize on the holiday season wave with TrueLoyal's loyalty platform. Not only can TrueLoyal help reap benefits, but also sustain such growth. Our repeat purchase revenue increased by 12.45% over and above our holiday season high.
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Shelbi Johnson
Marketing Manager | Coolhorse
The results from the rewards program are encouraging; in just 6 months after launching the rewards program our customer retention rate has increased by 14X.
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Anthony Scott
Director of Digital Operations | KBS Research
TrueLoyal's data sciences team helped me to optimize the structure of our program. Within just three months after the launch, we witnessed an impressive 26.72% improvement in customer retention and a 23.39% increase in repeat purchase revenue.
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Brittany Boykow
Director of E-Commerce | LAFCO
Great service with extremely professional customer support. Very happy with the response time from these guys! Would recommend giving them a try.
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Sam Gastro
CEO | MyGiftCardSupply
TrueLoyal identified potential areas to boost the revenues and suggested strategies to achieve it. I loved their methodical approach to achieve our business objectives.
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Natalie Novak-Bauss
Owner | KPS Essentials
We wanted to unlock the true potential of our growing customer base. Our first goal was to deliver a seamless customer experience, and we love the strategic consultation offered by TrueLoyal throughout this journey.
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Annette Berg
Director of Customer Experience | Defenage
We intuitively know that loyalty reward programs help increase repeat sales. The A/B testing helped quantify the impact.
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Fabricio Sant’Anna
Marketing Manager | Nature’s Fusions

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