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Dive in to Summer with Social Media Marketing

Client Testimonials

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The Simple Solutions community has become a resource across our entire marketing department, as it helps us solve a variety of our business challenges. Led to +16% Increase in Consumption, +8%x Increase in Net Promoter Score, and 52K+x Pieces of User-Generated Content.
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Brand Manager
Arm & Hammer
The Hero Skin Squad is actively sharing their positive experiences with our products, participating in product development, and helping us spread the word about our new launches. Hero Cosmetics has increased Conversions by +21% in 100 Days with Sampling and Reviews
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Amy Calhoun Robb
VP of Marketing | Hero Cosmetics
The loyalty program helped us create stronger customer engagement and we have seen the average order value increase by 25.29%
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Pia Shah
Marketing Analyst | Stride Rite
The structure which TrueLoyal proposed was backed by sound data analysis. I was amazed to see the insights we got. Our customers are now engaged better with our brand. I am more than satisfied with the program.
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Anabel Peralta
E-commerce Manager | Kid's Warehouse
We were able to capitalize on the holiday season wave with TrueLoyal's loyalty platform. Not only can TrueLoyal help reap benefits, but also sustain such growth. Our repeat purchase revenue increased by 12.45% over and above our holiday season high.
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Shelbi Johnson
Marketing Manager | Coolhorse
The results from the rewards program are encouraging; in just 6 months after launching the rewards program our customer retention rate has increased by 14X.
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Anthony Scott
Director of Digital Operations | KBS Research
TrueLoyal's data sciences team helped me to optimize the structure of our program. Within just three months after the launch, we witnessed an impressive 26.72% improvement in customer retention and a 23.39% increase in repeat purchase revenue.
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Brittany Boykow
Director of E-Commerce | LAFCO
Great service with extremely professional customer support. Very happy with the response time from these guys! Would recommend giving them a try.
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Sam Gastro
CEO | MyGiftCardSupply
TrueLoyal identified potential areas to boost the revenues and suggested strategies to achieve it. I loved their methodical approach to achieve our business objectives.
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Natalie Novak-Bauss
Owner | KPS Essentials
We wanted to unlock the true potential of our growing customer base. Our first goal was to deliver a seamless customer experience, and we love the strategic consultation offered by TrueLoyal throughout this journey.
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Annette Berg
Director of Customer Experience | Defenage
We intuitively know that loyalty reward programs help increase repeat sales. The A/B testing helped quantify the impact.
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Fabricio Sant’Anna
Marketing Manager | Nature’s Fusions

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Dive in to Summer with Social Media Marketing

Summer is here! The sun is out, barbecue is king and people are spending more time on their social media accounts. Out of 466 users surveyed by Social Soup, 51 percent said they posted more during the summer and 57 percent said they shared more. This should come as no surprise—school's out for the summer and Americans are traveling more than ever since 2006.

As you'll see below, there are many ways to approach and create a successful campaign. Social media is the key with all of these examples. None of them would have reached the amount of users they did without utilizing social networks such as Facebook, Twitter and Pinterest. Here are four companies and organizations that subtly used our summer excitement to promote their message or product.

Urban Decay

Back in February of last year, the makeup brand Urban Decay hosted a Coachella ticket giveaway on their Pinterest. In order to enter, users had to follow the company on Pinterest, submit their email address to an online form, create a board called “Electric Festival Style with UD” and, finally, pin clothing they would wear to a music festival.

Electric Festival Style with UD

Coachella 2014, Thomas Hawk

The grand prize was “two tickets to a summer music festival, a stockpile of UD summer essentials and a pair of exclusive UD Skullcandy headphones.” They also selected three more winners who received various UD summer goodies. Urban Decay targeted both their key demographic and Pinterest's: young women.

The board has over 63,000 followers and many of the pins on their “Festival Style” board were shared hundreds of times. Urban Decay was able to promote a new eyeshadow product and drive traffic to their Pinterest page and likely their website as well. All while making a few winning customers very happy.

Arizona Tourism

#summerinaz

summerinaz.com

The Arizona Office of Tourism launched “Summer in Arizona” earlier this year to promote recreation and travel in the state. The website includes guides for things like “Sightseeing Excursions,” “Family Fun” and “Urban Escapes.” It's incredibly smart to focus both on the natural wonders of Arizona and also man-made, urban areas. They're making sure they don't leave any kind of explorer out of the fun.

Pinterest, Twitter, Facebook and Instagram are all being used so visitors can share their adventures to family and friends through social media. On Twitter, they are giving away GoPro Cameras as part of a contest. To enter users must tweet about what they are doing in Arizona with the hashtag #summerinaz2015. The website also allows visitors to share their summer adventures on Instagram with the #VisitArizona hashtag.

This is a great example of an immersive summer campaign. Summer in Arizona gets to interact with users through retweets, giveaways and website guides. They're also actively encouraging people to visit the state by showing social media users how much fun visitors and residents are having.

Lonely Planet

Last September and October, Lonely Planet ran a successful social media campaign across  several platforms including: Facebook, Twitter, Instagram, Vine and Google+. “Your Best Place to be Today” invited people to talk about the moments they were experiencing, regardless of where they were.

Participants had to tag their experiences with #bestplacetobetoday and could post on any of the platforms mentioned above, as many times as they wanted. The winner of the contest got to choose from a “curated collection of travel experiences in more than 1500 destinations” via Viator, a travel website.

#bestplacetobetoday

As part of the contest, Lonely Planet included a huge travel guide that visitors can browse. It's separated into categories such as art and culture, budget travel, ecotourism and travel shopping. Each guide includes informative articles about the topic, related products and much more. The pages are laid out in a way that is visually interesting and easy to navigate.

The content generated by the contest tied seamlessly into the content Lonely Planet was already producing. The entries essentially recreated and reimagined this content, provided additional photos, and brought the content into the social sphere, where it could be liked and shared by others.

The landing page for the campaign curated all of the content from across the networks. There, visitors can easily browse through the images and videos, expand content they are interested in, and interact with it like they would any piece of content or social media post.

The campaign featured Lonely Planet's book, The Best Place to be Today, which includes travel suggestions and ideas for every day of the year. The campaign and hashtag effortlessly brought name recognition to the publication they hoped to promote.

Even though Lonely Planet's contest is over, they've created a website that will continue to help people planning a vacation or those who simply want to look at various travel destinations and topics. If you're interested in launching a summer campaign, you might consider following their lead; create something sustainable, something that will last long after the campaign is over.

Krispy Kreme

Krispy Kreme has taken a more subtle approach. They're giving away a pop-up party for their 78th birthday celebration. In order to enter, participants must use the hashtag #WinKrispyKreme and “tweet a creative, imaginative, compelling, or funny photo, video or shout-out depicting why your city, or hometown should win.”

#winKrispyKreme birthday social media twitter

It's also possible to enter once via email or by mailing a postcard, which provides easy alternatives for those who aren't on Twitter. In addition to the grand prize (a Krispy Kreme pop-up party for the winner's town), they're giving away smaller “prize packs” to several first prize winners.

The campaign isn't explicitly a “summer campaign” but the graphics on the landing page communicate the summery tone: they're bright and inviting—balloons float in the air and the sky is blue and mostly clear.

Like with the Lonely Planet webpage, it's easy to browse through contest entries -- this time, they are tiny twitter icons which slowly fill up an enormous glazed donut. And even if you don't enter or win, the company sweetens their birthday celebration with a prize for all of their customers -- anyone who buys a dozen donuts from Krispy Kreme on July 10th will get another dozen glazed donuts for 78 cents. That's what makes this campaign great -- it shows they care about all of their customers, and keeps the tone of the contest celebratory, rather than aimed exclusively at generating content.

It doesn't matter if you're running a travel website, a donut company, or a makeup brand: it's possible to run a successful summer marketing campaign. Even though some of the examples above used several social media platforms, more isn't always better if you aren't using them efficiently and effectively.

Sometimes, as is the case with Urban Decay and Krispy Kreme, all you need is one. It's entirely up to you how you want to run your campaign and use your resources. Hashtags and Pinterest boards can help keep all of your social media momentum in one place and can help focus a campaign. As Lonely Planet and Krispy Kreme demonstrated, social media display tools like TrueLoyal  (that's us!) can gather your social content all in one place to engage visitors on your websites and also allow for moderation and control over the user generated content.

No matter how you choose to approach your campaign, remember: have fun and make it memorable, just like summer should be.

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