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Jelly belly case study
Jelly Belly increased customer retention by 77% and repeat purchase revenue by 1.69X
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Introducing TrueLoyal-The Only Loyalty Platform for Multi-Channel Consumer Brands-Why TrueLoyal is Building Future of Loyalty
Introducing TrueLoyal: The Only Loyalty Platform for Multi-Channel Consumer Brands
I’ve always been fascinated by the relationship...
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Retail

Sleep Number

Sleep Number Drives In-store Traffic and Product Awareness with Targeted Community Members
A woman sleeping on her bed

Keep scrolling to learn how Sleep Number drove these results

36,000+
Pieces of UGC
12M
Consumer-Generated Impressions
46,000
Friend & Follower Engagements
+78%
Average Purchase Intent
Sleep Number is an American retailer known for selling adjustable and smart beds and bedding.

Challenges

Sleep Number needed to boost awareness of new product launches and innovations among its target audience, as well as drive in-store traffic to its retail locations and spur online conversation. The brand turned to targeted community members to share their Sleep Number stories.

Identified Geo-Targeted Peer Influencers

Sleep Number engaged a total of 4,500 influential members from the Smiley360 community, matching the brand’s ideal target audience profile. Using Smiley’s audience segmentation, the brand mobilized the ideal individuals within the Sleep Number high-income and location-specific target.
Peer influencers
Sleep analysis invitation

Delivered an Engaging Brand Experience to Spark Retailer Traffic and Conversation

Community members received an exclusive brand invitation to visit a Sleep Number store, get their Sleep Number analysis, and share their experience on social media with friends and followers. Participants gained access to a dedicated campaign page equipped with comprehensive brand details and social sharing tools.

Ignite User-Generated Content and Product Reviews on Key Channels

Empowered by the TrueLoyal platform’s Single-Click Sharing technology, community members shared their authentic experiences with friends, followers, and fellow consumers. Each piece of content was appended with a special sweepstakes to win a Sleep Number product for social audiences, and participants received a complimentary Sleep Number pillow as a thank you for sharing.

UGC of a woman sleeping on a bed with a review that says it's her dream bed

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