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Brief #132: Best Marketing Practices to Implement (Yesterday)

Welcome to Future of Marketing! 

In today's fast-paced digital world, traditional advertising methods just won't cut it. You need strategies that scale, content that converts, and a deep understanding of your target audience's needs and preferences.  

Let's explore some of the most effective marketing tactics successful brands use today. 

8 Effective Marketing Tactics

1. User-Generated Content (UGC)

75% of marketers agree that adding UGC to brand channels boosts trust and conversions.

Ask customers for reviews and UGC, and re-share it across key conversion points – your website, product pages, check-out pages, and social media profiles. 

Chaco re-sharing UGC of a person's feet – wearing Chaco sandals – dangling over the ocean

2. Request Legal Rights

Reposting someone's content and tagging them for credit is not enough… you still need their permission to repost (or else risk facing legal consequences).

Pssttt… You can use TrueLoyal to easily manage legal rights requests and organize approved social content in one place (and more). 

3. Hyper-personalization

UGC and reviews on checkout pages increase conversions by 29% – so why not hyper-personalize content to each user? 

Think “recommended products” or “you may also like” visual sections across your website, product pages, or emails featuring content your customers are sharing. Also, consider using UGC and reviews in paid ads instead of stock photography. 

Loews Hotels paid ad featuring UGC

4. Social Commerce

Keyword(s): Shoppable Content

By integrating shoppable features into your content across your website and social media, you can create a seamless experience for your audience to discover, learn about, and purchase your products – without leaving the platform.

Yeti resharing shoppable UGC - you can purchase the tumbler the customer is holding in the image without leaving to another app.

5. Creators & Influencers

They're both similar, but each requires a different strategy. 

Influencers focus on promoting products or services to an engaged audience, while creators focus on creating engaging content (and don't necessarily need followers).

Experiment with both depending on your needs. 

Deep dive: Creators, Influencers, UGC – What's the Difference?

6. Ratings & Reviews

72% of consumers agree ratings & reviews submitted by customers are more credible than the brand talking about their products. 

Consider the most exciting parts of the post-purchase journey:

  • Post-purchase anticipation as customers wait for their order to arrive
    • Send a thank you email featuring visual reviews or unboxing videos. 
  • Product arrives (yay!)
    • Use the packaging experience to your full advantage and guide customers towards the next step you want them to take (i.e. "share your experience for a chance to be featured") – whether it's on the box, receipt, a thank you card. 
  • Experiencing the product
    • Encourage customers to share reviews, and follow-up with personalized emails or surveys to gather feedback and improve their experience. 

MUD\WTR does a lovely job at engaging customers every step of the way – from thank you emails to packaging.

 MUD\WTR box that says "started from the mud now we here" with fun instructions and a smiley

7. Contests & Giveaways

Contests & giveaways are low-cost, high-impact tactics that drive engagement. Consider the content you need and design a campaign that lets your fans create it. 

Canon engages photographers with 2,000+ social media entries - learn more

8. Omnichannel Distribution

Being across every channel is easier than done – but it's not impossible.

  • Have customer reviews? Sprinkle them across your website, social media, and other channels your audience may come across.
  • Someone tagged you in an awesome photo showing your product? Re-share it in an email or a paid ad (with their permission).  

ICYMI

The Ultimate Combo: Influencer & UGC. 

Watch the playback of a webinar with our friends at Klear and University of Victoria as we discuss combining these two strategies to tap into your audience's hunger for genuine content and establish a deeper connection with your brand.

As always, thanks for reading.

Until next time! 

Client Testimonials

See what our clients have to say.

The Simple Solutions community has become a resource across our entire marketing department, as it helps us solve a variety of our business challenges. Led to +16% Increase in Consumption, +8%x Increase in Net Promoter Score, and 52K+x Pieces of User-Generated Content.
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Brand Manager
Arm & Hammer
The Hero Skin Squad is actively sharing their positive experiences with our products, participating in product development, and helping us spread the word about our new launches. Hero Cosmetics has increased Conversions by +21% in 100 Days with Sampling and Reviews
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Amy Calhoun Robb
VP of Marketing | Hero Cosmetics
The loyalty program helped us create stronger customer engagement and we have seen the average order value increase by 25.29%
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Pia Shah
Marketing Analyst | Stride Rite
The structure which TrueLoyal proposed was backed by sound data analysis. I was amazed to see the insights we got. Our customers are now engaged better with our brand. I am more than satisfied with the program.
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Anabel Peralta
E-commerce Manager | Kid's Warehouse
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Shelbi Johnson
Marketing Manager | Coolhorse
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Anthony Scott
Director of Digital Operations | KBS Research
TrueLoyal's data sciences team helped me to optimize the structure of our program. Within just three months after the launch, we witnessed an impressive 26.72% improvement in customer retention and a 23.39% increase in repeat purchase revenue.
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Brittany Boykow
Director of E-Commerce | LAFCO
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Sam Gastro
CEO | MyGiftCardSupply
TrueLoyal identified potential areas to boost the revenues and suggested strategies to achieve it. I loved their methodical approach to achieve our business objectives.
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Natalie Novak-Bauss
Owner | KPS Essentials
We wanted to unlock the true potential of our growing customer base. Our first goal was to deliver a seamless customer experience, and we love the strategic consultation offered by TrueLoyal throughout this journey.
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Annette Berg
Director of Customer Experience | Defenage
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Fabricio Sant’Anna
Marketing Manager | Nature’s Fusions

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