Zinfluencer Podcast: Loyalty and Beyond
Listen to industry experts discuss loyalty programs, customer retention, and real-world success stories.
Podcast
Episode 10: Rob Markey on NPS and CLV: Driving Loyalty Through Data
Rob Markey, partner at Bain & Company and co-creator of the Net Promoter System, joins us in this episode of the Zinfluencer series. With over 30 years of experience helping major companies elevate customer loyalty, Rob brings invaluable insights into designing customer-centric cultures and strategies.
Our Podcast
Podcast Episode 8: Mastering Customer Loyalty with Mike Linton Episode 8 Mastering Customer Loyalty:...
Podcast Episode 7: Psychology of Consumer Behavior with Jon MacDonald Episode 7 Unlocking the Psychology...
Podcast Episode 6: Redefining Loyalty Beyond Transactions with Phil Rubin Episode 6 From Strategy to...
Podcast Episode 2: Elevating E-commerce Loyalty with Rick Wilson Episode 2 Customer loyalty in E-commerce...
Podcast Episode 4: Predictive Modeling with Peter Fader Episode 4 From Strategy to Depth: Redefining...
Podcast Episode 5: Evolving Loyalty with Data and AI With Scott Perry Episode 5 Evolving Loyalty with...
Podcast Episode 10: Rob Markey on NPS and CLV: Driving Loyalty Through Data Episode 10 NPS and CLV: Driving...
Podcast Episode 9: Building Customer Loyalty Through Engaged Sales Teams Episode 9 Transforming Retail:...
Podcast Episode 1: AI, Sustainability and Loyalty Strategies with David Slavick Episode 1 ...
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