Email and SMS engine
Deliver the right communication at the right time
Drive engagement, boost conversions, and build lasting connections with our cutting-edge Email & SMS Engine. Tailor-made for businesses prioritizing customer relationships, our intuitive platform sends personalized messages that resonate.
The World's Best Consumer Brands Build Lasting Loyalty With TrueLoyal
Feature overview
Enhance engagement through effective communication
Poor communication leads to disengaged customers and missed opportunities. Imagine irrelevant offers or unannounced rewards—customers feel overlooked and disconnected.
At TrueLoyal, our Email & SMS Engine ensures every message is relevant. Build a communication strategy that transforms one-time buyers into lifelong advocates, and avoid the pitfalls of poor customer relations and diminished brand loyalty. Experience the TrueLoyal difference today!
Build bonds with TrueLoyal's precision-tuned communication toolkit
Trigger-based Communications
Automate timely messages via emails and SMS triggered by events like birthdays or purchase anniversaries using TrueLoyal's advanced triggers.
Integration with Popular Platforms
Easily integrate with email platforms, CDPs, SMS platforms, and CRMs using TrueLoyal's APIs for seamless data synchronization.
Drip Campaigns
Design and manage drip campaigns effortlessly with TrueLoyal's campaign builder, automating emails or SMS at specific intervals.
Program Updates
Keep customers informed about loyalty status, points, and rewards with real-time notifications from TrueLoyal .
Customizable Email Content
Customize emails using TrueLoyal's engine with tags to highlight specific or tier-based rewards.
Versatile communication alerts for every customer action
Step 1
Referral Notifications
Keep both referrers and their friends informed with timely notifications about invitations, rewards, and program updates. This includes personalized referral links and reward codes to enhance engagement.
Step 2
Loyalty Notifications
Automatically notify customers when they earn, redeem, or are close to earning rewards. These communications include detailed information about points balance, available rewards, and upcoming expirations to keep customers motivated.
Step 3
Award Notifications
Ensure customers know their points status, including expirations and bonus points for re-engagement. Notifications are triggered by specific actions, such as earning points or reaching a points threshold.
Step 4
Tier Notifications
Inform customers about changes in their tier status and the benefits associated with their new tier. Automated messages include detailed benefits and rewards information for upgraded tiers.
The TrueLoyal advantage
Empower your loyalty program with our cutting-edge platform
TrueLoyal’s enterprise-grade loyalty platform helps brands unlock revenue through data-driven rewards, advanced analytics, and personalized engagement. Backed by expert strategy and white-glove support, we go beyond software to help you scale retention, advocacy, and lifetime value.
Reward you customers for every interaction such as social media engagement & referrals.
Deliver a seamless loyalty experience across all customer touchpoints, in-store or online.
Get detailed customer data and build customer profiles from day one.
Incorporate interactive elements to make your loyalty program more exciting and addictive.
Leverage the power of referrals that reward customers and increase brand advocacy.
TrueLoyal helps you build a truly global loyalty presence with region-specific strategies.
Our customizable microsites give you a branded environment for customers to interact with the brand.
Our built-in messaging system allows you to send personalized notifications and targeted offers.
Encourage customers to share authentic feedback, experiences, and testimonials to build trust and credibility.
Gather valuable customer insights through interactive surveys, polls, and sentiment analysis tools.
Enable seamless shopping experiences directly through social media platforms with integrated purchasing options.
Turn loyal customers into brand advocates through referral programs, user-generated content, and social sharing.
Boost product discovery and trial by offering free samples to targeted audiences and influencers.
Leverage AI, data analytics, and behavioral trends to anticipate customer needs and future demands.
See Why Consumer Brands Choose TrueLoyal
Let’s talk about how we can help you design and implement a successful program.