About TrueLoyal

We Believe Loyalty Is Earned Through Intentional Experiences

A platform alone won't get you there. Loyalty is something consumers give — when a brand earns it through transparency, consistency, and experiences that put them first.

Why We Are Here

We didn't advise on loyalty programs. We ran them.

Different consumers deserve different experiences based on who they are and their relationship with the brand. We build the products that make that possible.

You can't install loyalty. You can't create it either. You earn it — through intentional experiences.

TrueLoyal is the merger of TINT and Zinrelo — two companies with deep roots in UGC, advocacy, and loyalty. Together, we've built the only platform that combines Engagement and Influence in a single connected system.

What We Stand For

The Principles Behind the Platform

Intentional by Design

Every feature we build starts with a question: does this help brands earn consumer preference in a way that lasts? We don't build for vanity metrics.

Outcomes Over Activity

Loyalty programs that can't be tied to revenue don't deserve to exist. We build every program around measurable business outcomes from day one.

Expertise You Can Access

We've run loyalty programs for leading brands. That experience is embedded in the platform — and available to every client through our strategy team.

Connected, Not Siloed

Loyalty, UGC, communities, and gamification work together. Our platform is built as a connected system — not a collection of separate products bolted together.

Consumer-First Always

The consumer relationship is sacred. We build tools that help brands treat consumers as people, not data points — with differentiated treatment that reflects the relationship.

Fast to Value

Most implementations go live in 4–8 weeks. We've built TrueLoyal to deliver measurable results fast — because every day without a loyalty program is a day of lost consumer preference.

Leadership

The People Behind the Platform

Nicky Paccou

Director of Technical Support

Philippa Millage

Director of Operations

Joshua Hub

Director of Customer Success

Dibyo Ghosh

Global Director of Sales

Max Savransky

Global Director of Loyalty Strategy

Stuart Thompson

Global Director of Partnerships

Leonardo Arango

VP of Customer Success

Caleb Fox

VP of Product

Francois Deschenes

Chief Technology Officer

Josh Ehren

Chief Marketing Officer

Omeed Kroll

Chief Sales Officer

Jacek Materna

Chief Executive Officer
Careers

Work With People Who Get It

We're building a platform for people who believe the consumer always comes first. If that's how you think, you'd fit right in. We're always looking for curious, driven people who want to build something that matters.

View Open Positions →

Remote-Friendly

Work from where you do your best thinking

High Growth

Be part of a platform that's scaling fast

Expert-Led

Learn from people who've run the programs

Mission-Driven

Build tech that changes how brands earn loyalty