Customer Loyalty Software
One Customer Loyalty Software & Rewards Platform for every audience

The World's Best Consumer Brands Build Lasting Loyalty With TrueLoyal















Customer Loyalty Software
Unlock the power of the next-generation loyalty platform
Advanced Customer Engagement
TrueLoyal boosts customer engagement with AI analytics, diverse rewards, and omnichannel capabilities by creating loyalty programs that connect deeply with customers.
Tailored Loyalty Programs
Create custom loyalty programs designed to resonate with target customers. A holistic loyalty solution that truly understands and responds to specific customer preferences.
Deep Customer Connections
Beyond simple transactions, our loyalty platform helps you build strong emotional and behavioral connections with unique experiences perfectly aligned with each customer's individual needs.

Unified customer loyalty platform

Optimized Loyalty Management
TrueLoyal offers an integrated loyalty software that unifies diverse marketing tools and channels. This streamlines and optimizes your entire customer loyalty program for efficiency.
Seamless Customer Experience
The unified loyalty platform ensures seamless coordination across all customer touchpoints, including online, in-store and mobile. It guarantees a consistent and engaging experience for every customer.
Enhanced Customer Retention
By leveraging loyalty rewards data, businesses can create highly targeted offers. This approach significantly enhances customer retention and drives long-term loyalty through a cohesive, personalized customer journey.
Maximize loyalty and business growth with TrueLoyal

Step 1
Centralized Management
Easily manage all loyalty campaigns, rewards, and promotions from one intuitive platform, ensuring consistent execution.
Step 2
Omni-Channel Engagement
Reward customers across both online and offline channels, creating a seamless experience no matter where they shop.
Step 3
Automated Reward Distribution
Automate triggers to distribute rewards based on specific customer actions, boosting engagement effortlessly.
Step 4
Advanced Analytics and Insights
Access comprehensive data on customer interactions and loyalty behaviors in a single dashboard to optimize rewards and marketing strategies.
Loyalty Software That's Easy to Run and Built to Scale
TrueLoyal helps brands unlock revenue through advanced analytics, and personalized engagement. Backed by expert strategy and white-glove support, we go beyond software to help you scale retention, advocacy, and lifetime value.​
Maximize Customer Retention
Unlock 360-degree loyalty by rewarding customers for various actions: Award points for purchases, referrals, reviews, interaction on social platforms and more.
Segment customers into tiers: Special benefits for members in higher tiers, such as free shipping, exclusive discounts, etc.
Engage and convert customers with a built-in messaging engine: Points awarded, eligible for rewards, inactive customers, reward coupons, and more.
Avoid Discounts and Preserve Margins
Run loyalty promotions to create repeat buyers and avoid one-time bargain hunters: Triple points weekend, double points Wednesday, 5X points for a special product category and more.
Flexible reward options to maximize margins: Gift certificates, discounts, free shipping, free products and more.
Easy to Use Loyalty Rewards Software
Dead-simple administration from the TrueLoyal admin console: Manage activities, rewards, emails, dashboard, points expiration, members from a single web interface.
Easy, pre-built integrations with all systems: e-Commerce, POS, mobile, CRM, email service and more.
API-first platform: API-first customer loyalty software guarantees future extensibility and integration Ability to integrate with any legacy or custom implementation.
Increase Your Business Stature
Full customizability: Customize the loyalty rewards program to match your brand End-user dashboard, color palettes, text, placement, custom CSS etc.
Multi-language and multi-currency capability: Users see the rewards program in their own language.
Omnichannel loyalty software: Users can earn or redeem points on the website, in-store POS, and mobile app. Mobile SDK is available.
Robust infrastructure for seamless performance
Our platform is built on a solid technical foundation to support your loyalty initiatives.
Integrations
TrueLoyal's integration capabilities allow you to seamlessly connect your customer loyalty program to your existing tech stack.
API
TrueLoyal's headless architecture simplifies API integration enabling brands to meet customer expectations.
Security
TrueLoyal adheres to SOC 2 Type 2 standards, ensuring customer data is handled with the utmost care and robust security protocols.
Scalability
TrueLoyal is built to scale as your business grows without compromising performance or reliability.
Compliance
TrueLoyal prioritizes compliance with global data protection standards to safeguard your business data.
Empower your loyalty program with our cutting-edge platform
TrueLoyal’s enterprise-grade loyalty platform helps brands unlock revenue through data-driven rewards, advanced analytics, and personalized engagement. Backed by expert strategy and white-glove support, we go beyond software to help you scale retention, advocacy, and lifetime value.
Reward you customers for every interaction such as social media engagement & referrals.
Deliver a seamless loyalty experience across all customer touchpoints, in-store or online.
Get detailed customer data and build customer profiles from day one.
Incorporate interactive elements to make your loyalty program more exciting and addictive.
Leverage the power of referrals that reward customers and increase brand advocacy.
TrueLoyal helps you build a truly global loyalty presence with region-specific strategies.
Our customizable microsites give you a branded environment for customers to interact with the brand.
Our built-in messaging system allows you to send personalized notifications and targeted offers.
Encourage customers to share authentic feedback, experiences, and testimonials to build trust and credibility.
Gather valuable customer insights through interactive surveys, polls, and sentiment analysis tools.
Enable seamless shopping experiences directly through social media platforms with integrated purchasing options.
Turn loyal customers into brand advocates through referral programs, user-generated content, and social sharing.
Boost product discovery and trial by offering free samples to targeted audiences and influencers.
Leverage AI, data analytics, and behavioral trends to anticipate customer needs and future demands.
The TrueLoyal advantage
Expert guidance for optimal loyalty program success.
Flexible solutions, multiple program types, AI-driven promotions & gamification.
Transforming loyalty with real results

Food & beverage
77% Increase in Customer Retention
“We achieved a 77% increase in customer retention. The results were amazing!”

Beauty & Cosmetics
57% Increase in Repeat Revenue Per Member

Retail Footwear
25% Increase in average order value
“The loyalty program helped us create stronger customer engagement and we have seen the average order value increase by 25.29%”

Automotive & Aftermarket
154% Increased repeat purchase revenue

Food & beverage
132% Net Promoter Score Improvement

Automotive & Aftermarket
85% Increased repeat purchase revenue

Beauty & Cosmetics
+21% Purchase Conversions
Frequently asked questions
Customer loyalty software is a digital solution that helps businesses create and manage loyalty programs to increase customer retention and lifetime value. TrueLoyal's customer loyalty platform enables brands to launch comprehensive, data-driven loyalty programs that reward repeat purchases, referrals, engagement, and more — all under one unified system.
A customer loyalty software like TrueLoyal drives repeat business by rewarding customers for desirable behaviors. It improves retention, boosts average order value, and builds long-term brand advocacy. Our loyalty platform also provides deep analytics to help businesses measure ROI and fine-tune their loyalty strategy for maximum impact.
When evaluating loyalty program software, look for multi-dimensional rewards (points, tiers, referrals), real-time analytics, white-label branding, omnichannel support, and seamless integrations. TrueLoyal's loyalty program software offers all this — plus strategic consulting — making it a complete solution for enterprises seeking scalable loyalty systems.
Loyalty rewards program software increases customer retention by incentivizing customers to return and engage more frequently. TrueLoyal enables businesses to reward purchases, social shares, reviews, and referrals, encouraging ongoing interaction and deeper brand loyalty. Our advanced segmentation ensures rewards feel personalized and relevant.
The cost of implementing customer loyalty management software depends on factors like program complexity, scale, and required customizations. TrueLoyal offers flexible enterprise pricing based on your business needs. Unlike basic solutions, our customer loyalty software includes strategic services and powerful analytics — ensuring high ROI, not just low cost.
TrueLoyal's customer loyalty software supports a wide range of program types: points-based systems, tiered rewards, referral programs, subscription-based rewards, and more. Whether you’re in retail, B2B, or ecommerce— our loyalty platform can be fully customized to match your brand strategy and customer behavior.
See Why Consumer Brands Choose TrueLoyal
Let’s talk about how we can help you design and implement a successful program.