Tobacco and Smoking Products
Best Cigar Prices
Best Cigar Prices increased repeat purchase revenue by 1.24X using a structured loyalty program that incentivized long-term engagement, improved retention, and strengthened customer loyalty.
About Best Cigar Prices
Best Cigar Prices started as a small business in 1996 and has achieved many milestones and witnessed tremendous growth. Best Cigar Prices was named ‘Small Business of the Year’ by the Greater Hazleton Chamber of Commerce in 2017-18.
Key Results
1.26X
Increase in Customer Retention
39.74%
Increase in Average Order Value
1.24X
Increase in Repeat Purchase Revenue
Objectives and challenges
- Improve customer retention
- Increase repeat purchase revenues
The Solution: A Rewards Program
With the objective of establishing stronger engagement for their loyal customers & to maximize revenue through repeat purchases, Best Cigar Prices implemented their rewards program using TrueLoyal's modern-day loyalty rewards platform.
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