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Jelly belly case study
Jelly Belly increased customer retention by 77% and repeat purchase revenue by 1.69X
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Introducing TrueLoyal-The Only Loyalty Platform for Multi-Channel Consumer Brands-Why TrueLoyal is Building Future of Loyalty
Introducing TrueLoyal: The Only Loyalty Platform for Multi-Channel Consumer Brands
I’ve always been fascinated by the relationship...
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Automotive & Afterparts

Cars.com

Learn how TrueLoyal helped Cars.com generate over 7.57 million impressions.

cars-com_hero-image@2x

Cars.com UGC campaign builds awareness & social engagement

Cars.com is one of the biggest new and used car marketplaces in the world. Buying a new car is an exciting moment to celebrate. Working closely with TrueLoyal, Cars.com launched a UGC contest to help capture these special moments and put them on display.

Cars.com called upon their audience on social to snap a picture with their new cars and to share it out using the hashtag #newcarface. They also launched a microsite to promote the campaign using TrueLoyal to power the social experience.

The microsite highlights amazing user-generated content from customers with their new vehicles to potential participants and future customers. The content updates dynamically with no work needed from webmasters or developers.

happy customers showing their new cars on social

Over 7 Million impressions

The primary goal of this UGC campaign was to increase consumer awareness of Cars.com through social engagement with the brand.

To date, #newcarface has generated 7.57 million impressions and has received thousands of submissions.

“I’m the Cars.com #newcarface winner! Been killing me not to say anything, but Cars.com will be paying off my car loan, and all I had to do was submit a photo on Instagram! They even managed to surprise me hidden camera style to tell me I’d won. Maybe one of the freakiest things that’s ever happened to me… They’ll be picking another winner soon, so there’s still time to enter.”

Comments like these are the hallmark of a successful social engagement – not only spreading the word about your brand by getting your users participating in the contest to have them sing your praises and promote the contest itself.

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