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Jelly belly case study
Food & Beverages
Jelly Belly increased customer retention by 77% and repeat purchase revenue by 1.69X
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Introducing TrueLoyal-The Only Loyalty Platform for Multi-Channel Consumer Brands-Why TrueLoyal is Building Future of Loyalty
TrueLoyal
Introducing TrueLoyal: The Only Loyalty Platform for Multi-Channel Consumer Brands
I’ve always been fascinated by the relationship...
Learn More

Case Studies

Discover how TrueLoyal helps consumer brands improve customer retention and boost revenue through real-world success stories.

DefenAge

DefenAge improved customer retention by 65% by introducing a structured loyalty program that rewarded repeat purchases, improved engagement, and strengthened long-term brand relationships.
View case study
Annette Berg
Director of Customer Experience | Defenage

We wanted to unlock the true potential of our growing customer base. Our first goal was to deliver a seamless customer experience, and we love the strategic consultation offered by TrueLoyal throughout this journey.

Case Studies |

All case studies

Essence
Essence Cosmetics increased repeat purchase revenue by 84%
Defenage image – 2
DefenAge improved customer retention by 65%
sds
Keto Chow achieved a 20.76% increase in Average Order Value
LAFCO-increases-repeat-purchase-revenue-updated
LAFCO increased repeat purchase revenue by 23.39%
Natures Fusion-Loyalty Program Case Study
Nature's Fusions increased repeat purchase revenue by 2.32X
Yonka Paris-Case-study-rewards-program
Yon-Ka Paris increased revenue by 48%
Jeffers pet
Jeffers Pet increased customer retention by 1.50X and revenue per member by 2.17X
KPS
KPS Essentials achieved a 46.54% increase in repeat purchase revenue
LifeNutrition
Life Nutrition increased revenue by 31%
Chromatic coffee loyalty program
Chromatic Coffee achieved an 84.83% increase in customer retention
German Bliss loyalty program
German-Bliss increased repeat purchase revenue by 85%
stage 3 loyalty program
Stage 3 Motorsports improved repeat purchase revenue by 21.22%
Oracle lighting loyalty program
Oracle Lighting achieved a 154% increase in repeat purchase revenue
Jelly belly case study
Jelly Belly increased customer retention by 77% and repeat purchase revenue by 1.69X
HeadBlade-Rewards-Program-Banner
HeadBlade secured a 60% conversion rate
Georgia State University
How Georgia State University Boosted Audience Engagement with UGC
Hands holding a tea cup with TAZO logo
How TAZO Chai Tea Increased Trial at Key Retailers with Peer Influencers
Group of young people in a semi circle and LALA logo
How LALA® Drives Product Trial Through Word of Mouth Marketing
Boy in front of blue wall with Airheads logo
How Airheads Tripled Social Share of Voice with Creative Word-of-Mouth Marketing
Family cooking together alongside the ARM & HAMMER logo
ARM & HAMMER™ Baking Soda's CRM Upgrade: A Fun, Engaged Branded Community
A man holding a grocery bag – featuring a Snapple logo on the image
How Snapple Generated Over 19 Million Impressions
A man grabbing food from a paper bag
How GrubHub gained over 53,000 community members
A woman feeding a man snacks
How Clio Snacks Graduated from Facebook to an Online Brand Community
303 - a person cleaning a race car
How 303® Achieved 135% Sales Lift with Peer Influencers
Stripes Community - Image of four women with Stripes logo
How Stripes captured 2,000+ comments in their discussion forum
A woman carrying a box of eggplants
How Veggies Made Great Grew Sales By +20% With Community
ARM & HAMMER logo on top of a photo of a cat staring at camera
How ARM & HAMMER™ Cat Litter Grew Its Community to over 100,000 members
Sir Kensington's Community
How Sir Kensington's Reclaimed Consumer Relationships
Hero Cosmetics Featured Image of three women hugging each other
How Hero Cosmetics Increased Conversions by +21% in 100 Days with Sampling and Reviews
P.F. Chang's Farm to Wok Case Study TrueLoyal
How P.F. Chang's Redefines Brand and Increases Revenue with UGC
krispy-kreme_hero-image@2x
Krispy Kreme Heats Up Engagement with TrueLoyal and UGC
cars-com_hero-image@2x
Learn how TrueLoyal helped Cars.com generate over 7.57 million impressions
TINT_Cisco-Case-Study-EGC-page-thumbnail-133x100@2x[1]
How Cisco uses EGC to amplify culture narrative, engage employees, & attract new talent
German Bliss loyalty program
German-Bliss increased repeat purchase revenue by 85%
stage 3 loyalty program
Stage 3 Motorsports improved repeat purchase revenue by 21.22%
Oracle lighting loyalty program
Oracle Lighting achieved a 154% increase in repeat purchase revenue
Georgia State University
How Georgia State University Boosted Audience Engagement with UGC
303 - a person cleaning a race car
How 303® Achieved 135% Sales Lift with Peer Influencers
cars-com_hero-image@2x
Learn how TrueLoyal helped Cars.com generate over 7.57 million impressions
TINT_Cisco-Case-Study-EGC-page-thumbnail-133x100@2x[1]
How Cisco uses EGC to amplify culture narrative, engage employees, & attract new talent
Essence
Essence Cosmetics increased repeat purchase revenue by 84%
Defenage image – 2
DefenAge improved customer retention by 65%
LAFCO-increases-repeat-purchase-revenue-updated
LAFCO increased repeat purchase revenue by 23.39%
Natures Fusion-Loyalty Program Case Study
Nature's Fusions increased repeat purchase revenue by 2.32X
Yonka Paris-Case-study-rewards-program
Yon-Ka Paris increased revenue by 48%
KPS
KPS Essentials achieved a 46.54% increase in repeat purchase revenue
HeadBlade-Rewards-Program-Banner
HeadBlade secured a 60% conversion rate
Georgia State University
How Georgia State University Boosted Audience Engagement with UGC
Stripes Community - Image of four women with Stripes logo
How Stripes captured 2,000+ comments in their discussion forum
Hero Cosmetics Featured Image of three women hugging each other
How Hero Cosmetics Increased Conversions by +21% in 100 Days with Sampling and Reviews
TINT_Cisco-Case-Study-EGC-page-thumbnail-133x100@2x[1]
How Cisco uses EGC to amplify culture narrative, engage employees, & attract new talent
sds
Keto Chow achieved a 20.76% increase in Average Order Value
LifeNutrition
Life Nutrition increased revenue by 31%
Chromatic coffee loyalty program
Chromatic Coffee achieved an 84.83% increase in customer retention
Jelly belly case study
Jelly Belly increased customer retention by 77% and repeat purchase revenue by 1.69X
Georgia State University
How Georgia State University Boosted Audience Engagement with UGC
Hands holding a tea cup with TAZO logo
How TAZO Chai Tea Increased Trial at Key Retailers with Peer Influencers
Group of young people in a semi circle and LALA logo
How LALA® Drives Product Trial Through Word of Mouth Marketing
Boy in front of blue wall with Airheads logo
How Airheads Tripled Social Share of Voice with Creative Word-of-Mouth Marketing
Family cooking together alongside the ARM & HAMMER logo
ARM & HAMMER™ Baking Soda's CRM Upgrade: A Fun, Engaged Branded Community
A man holding a grocery bag – featuring a Snapple logo on the image
How Snapple Generated Over 19 Million Impressions
A man grabbing food from a paper bag
How GrubHub gained over 53,000 community members
A woman feeding a man snacks
How Clio Snacks Graduated from Facebook to an Online Brand Community
A woman carrying a box of eggplants
How Veggies Made Great Grew Sales By +20% With Community
Sir Kensington's Community
How Sir Kensington's Reclaimed Consumer Relationships
P.F. Chang's Farm to Wok Case Study TrueLoyal
How P.F. Chang's Redefines Brand and Increases Revenue with UGC
krispy-kreme_hero-image@2x
Krispy Kreme Heats Up Engagement with TrueLoyal and UGC
TINT_Cisco-Case-Study-EGC-page-thumbnail-133x100@2x[1]
How Cisco uses EGC to amplify culture narrative, engage employees, & attract new talent
Jeffers pet
Jeffers Pet increased customer retention by 1.50X and revenue per member by 2.17X
Georgia State University
How Georgia State University Boosted Audience Engagement with UGC
ARM & HAMMER logo on top of a photo of a cat staring at camera
How ARM & HAMMER™ Cat Litter Grew Its Community to over 100,000 members
TINT_Cisco-Case-Study-EGC-page-thumbnail-133x100@2x[1]
How Cisco uses EGC to amplify culture narrative, engage employees, & attract new talent
Two women looking at a mobile phone alongside the Sambucol logo
How Sambucol Creates a Two-Way Consumer Relationship with the SambuCrew Community
Atrantil-loyalty-rewards-program case study
Atrantil achieved a 14X increase in customer retention
BestCigar Prise
Best Cigar Prices increased repeat purchase revenue by 1.24X
Kidswarehouse
Kids Warehouse achieved a 92% increase in repeat purchase revenue
Om Vapes 2
Om Vapors increased repeat purchase revenue by 3.51X
EVAN MOOR
Evan-Moor's loyalty users spent 53%
WRIGLEYVILLE
Wrigleyville Sports increased customer retention by 5%
STRIDE RITE
Stride Rite achieved a 31% increase in customer retention
MyGiftCardSupply
MyGiftCardSupply increased repeat customers by 35%
Coolhorse-case-study-
Coolhorse increased repeat purchase revenue by 98%
FSAstore-rewards-program-case-study
The FSA Store increased CLV by 22% and website purchases by 46%
Predator nutrition
Predator Nutrition boosted Average Order Value by 33%
Blue-Rose-Pottery-increases-repeat-purchase-revenue-Case-study
Blue Rose Pottery increased repeat purchase revenue by 31.44%
The-Catholic-Company-achieved-13
The Catholic Company achieved a 13.2% increase
LOYALTY INFORMATION
TheRTAStore.com increased revenue per email by 26%
Georgia State University
How Georgia State University Boosted Audience Engagement with UGC
Women in workout class with BiPro logo
BiPro Drives New Product Awareness with Targeted Peer Influencers
Woman gardening with trowel. Osmocote logo
How Osmocote® Drove Product Trial with Peer Influencers
Woman with backpack and EZC Pak logo
EZC Pak™ Drives Product Trial & Brand Advocacy with the EZC Immunity Community
Woman in pharmacy with Mentholatum logo
How Mentholatum Secures New Customer Distribution and Innovation with Virtual Community Focus Group
Workout woman alongside the Drip Drop logo
How DripDrop Generated Retail Awareness with Targeted Peer Influencers
Man and woman brushing their teeth alongside the hello logo
How hello products Wins at Advocacy With the hello friends Community
DSE Healthcare Solutions Drives Innovation and Brand Growth with The Upside Community
How DSE Healthcare Solutions Drives Innovation and Brand Growth with The Upside Community
A group of friends with BuzzBallz on top
How BuzzBallz Drove Authentic Advocacy with UGC & Reviews
A woman sleeping on her bed
Sleep Number Drives In-store Traffic and Product Awareness with Targeted Community Members
A woman smiling at her reflection in the mirror. ARM & HAMMER Spinbrush logo overlayed.
ARM & HAMMER Spinbrush™ Ignites Product Ratings and Reviews at Key Retailers
Culturelle Community
How Culturelle Generated 46,000+ Pieces of UGC
Emirates-Airlines-TINT-EGC-Case-Study
Emirates engages millions with 97% positive social sentiment through employee campaign, #BeThere
canon-new-cover_iqkiyt_c_scale,w_1200-70b093c0e131da86b8a05fcb74e957cb8eaa81c12bdd92dd726141754d0f97ff
Canon engages a new generation of photographers with 2,000+ social contest entries
Arizona College of Nursing students
How Arizona College of Nursing Boosted Student Engagement Through Interactive Experiences
Securian Financial Case Study
Securian Financial Wins Brand Trust
williams-sonoma_hero-image@2x
Learn how Williams Sonoma used TrueLoyal to maximize their content's lifetime
Trek Bikes, TrekWorld convention
Learn how Trek Bikes engaged with their audience using TrueLoyal
Luminaria Foundation, Texas Public Radio
How the Luminaria Foundation and Texas Public Radio created a 9-hour streaming event to fundraise for artists affected by COVID-19.
social media displays
Watch how Watershed Music Festival used TrueLoyal to engage their audience
travelocity_hero-image@2x-1
How TrueLoyal helped Travelocity reach over 25,000 posts during their social campaign
wordcamp-san-antonio-2020
How WordCamp captured attendee attention while pivoting from a 350 person in-person event to a 1,400 attendee global conference in the face of COVID-19.
tech-crunch_hero-image@2x
How TrueLoyal disrupted the digital signage space at TechCrunch's Disrupt event
capital-20160329093009561-1
How TrueLoyal Brought Capital's Summertime Ball to 45 Million People
specialty-produce_hero-image@2x
Learn how Specialty Produce uses TrueLoyal across each of their marketing touchpoints
sony_hero-image@2x
How Sony kicked off their campaign using TrueLoyal
skyline-university_hero-image@2x
How Skyline University College Increased Their Social Brand Impressions By 448%
scaleworks-3-min-c64c7a990391cd66b7fd292c7053fa5fa860844cc7be4989ccad8809d1ecf28f
How a team of 8 reached 1.15 million impressions at city-wide #SASW event
purdue_video
Purdue University Raised $28 Million in 24 Hours with the Power of UGC
4h_hero-image@2x
How 4-H used TrueLoyal to grow their social media presence
la-fashion-week_thumbnail@2x
Learn how LA Fashion Week used TrueLoyal to spark conversation during their event
boys-and-girls-clubs-of-america_hero-image@2x
Boys & Girls Clubs of America Generates Smiles and Support with User-Generated Content
bottlerock_thumbnail@2x
3 days. 500 million impressions. Learn how TrueLoyal generated buzz at BottleRock Music Festival
boise-state-university_hero-image@2x
Learn how Boise State increased hashtag usage by 300%
communications-inc
How Communications INC is using machine-learning to save the oceans with user-generated content.
TINT_Cisco-Case-Study-EGC-page-thumbnail-133x100@2x[1]
How Cisco uses EGC to amplify culture narrative, engage employees, & attract new talent
Chipotle_user-generated-content-example_TINT
Learn how Chipotle increased engagement with TrueLoyal
Georgia State University
Learn how TrueLoyal helped AJCU generate over 1.72M posts
bitesv_thumbnail@2x
Watch how BiteSV used TrueLoyal to gain nearly 50 million social impressions
iheartradio_thumbnail@2x
Learn how TrueLoyal increased iHeartRadio's social impressions by 40%
P.F. Chang's Farm to Wok Case Study TrueLoyal
Learn how TrueLoyal helped PF Changs raise $100,000 for breast cancer
oxford street
Watch how TrueLoyal helped Oxford Street generate over 93 million social impressions
#VoteYesUT, #VoteYeson8, Union Terminal, The National Trust for Historic Preservation, Saving Places and Preservation Nation
Learn how The National Trust for Historic Preservation uses TrueLoyal for awareness campaigns
NASDAQ_user-generated-content-social-wall
Learn how NASDAQ uses TrueLoyal across each of their marketing touchpoints
maker-media-hero-c8700e18ed52654ab965d33ef3cde60f5f2f38009248c197aa5773dd0db62a13
Maker Media Unites Makers with TrueLoyal
loews_video@2x
Loews Hotels & Co. uses TrueLoyal to solve their content scale challenge
JVCOMM_HEAF-Case-Study-Thumbnail
How User-Generated Content Drives Virtual Events and Builds Community
insead_hero-image@2x
How Insead identified and increased engagement on social media
edXCaseStudyThumbnail_hpatrp_c_scale,w_1200-dcd7c422a6cb11cb5d31ffa511e5ec3575efab62949c77cda6b52fe0899ac4d7
edX drives 2x more clicks with user generated content
h-art_hero-image@2x
How H-Art Is Using TrueLoyal to Create An Arsenal of UGC Experiences
george-washington-university_hero-image@2x
How George Washington University had a trending hashtag in the US with the help from TrueLoyal
fit_xsvrhg_c_scalew_940
How the Fashion Institute of Technology took their Events Virtual
duke-university_hero-image@2x
How TrueLoyal helped Duke expand it's reach and raise $3.85 billion
dallas-cowboys_hero-image@2x
How The Dallas Cowboys increased their campaign efficiency with TrueLoyal
sxsl_hero-image@2x
How the White House inspired and celebrated innovation with the help of TrueLoyal
deca_hero-image@2x
How DECA used TrueLoyal on their massive 70-foot foot to generate 8.7 million impressions

See Why Consumer Brands Choose TrueLoyal

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