Strategic Consulting

Drive sustainable growth with data-driven, tailored loyalty strategies

Transform your customer relationships and business growth through strategic consulting that aligns with your business goals.

Overview

Guiding your loyalty program from concept to customer connection

A Strategic Growth Tool

A successful loyalty program is more than just rewards; it's a strategic tool designed to drive substantial business growth by aligning with your broader company goals.

Deep Business Understanding

Our consulting is built on a thorough grasp of your unique business challenges, specific customer base, and core objectives to ensure a tailored approach.

Data-Driven Strategies

By merging industry expertise with advanced analytics, we deliver actionable insights and strategies that produce significant and sustainable outcomes.

Loyalty strategy obstacles

Uncovering key challenges in strategic consulting

Ineffective Use of Analytics

Many businesses struggle to turn data into actionable insights, missing opportunities for program improvement.

Stagnant Performance

Without continuous optimization, programs can lose effectiveness over time, leading to decreased engagement.

Inconsistent Journeys

Fragmented experiences across channels can lead to customer confusion and reduced participation.

Lacking Personalization

Not using customer data for personalization creates generic, less engaging loyalty programs.

The TrueLoyal solution

Empower your loyalty program strategic consultation

TrueLoyal provides ongoing strategic consultation, using cutting-edge analytics and proven best practices to drive sustained improvement and growth for your loyalty program.
Our comprehensive approach addresses challenges by combining deep industry expertise with advanced analytics to deliver solutions tailored to your business.
We transform your loyalty program into a powerful driver of customer engagement and success with solutions that evolve with your needs and expectations.

From metrics to magic - Strategic loyalty optimization

Step 1

Analytics & Reporting

We dive deep into your program data, providing actionable insights to data-informed decision-making and strategy development.

Step 2

Optimization & Program Refinement

We continuously refine your program structure, ensuring it remains engaging and aligned with your business objectives.

Step 3

Track & Improve Customer Journeys

We map and optimize customer touchpoints to create seamless, rewarding experiences across all channels.

Step 4

Personalization

We leverage advanced segmentation and AI-driven insights to deliver hyper-personalized experiences that resonate with individual customers.

The TrueLoyal advantage

Program Design & Strategy

Expert guidance for optimal loyalty program success.

eCommerce & Multi-channel Flexibility

Flexible solutions, multiple program types, AI-driven promotions & gamification.

Offline Customer Data & Incentives

Connect the omni-channel dots between customers’ online and in-store behaviors.

Personalized Engagement

Advanced data and segmentation engine for hyper-personalized omni-channel experiences.

Real-Time Visualization

Visualize key metrics data instantly for informed decisions and ROI tracking.

Enterprise-grade

Secure, scalable, data compliant - premium services and dedicated support.

Custom Solutions for Every Need

Loyalty Impact Analysis

We transform raw loyalty program data into actionable insights, driving smarter business decisions for your company.

Financial Modeling

We assess financial viability and forecast potential returns of your loyalty programs with our comprehensive modeling.

Data & Analytics

We transform raw loyalty program data into actionable insights, driving smarter business decisions for your company.

Transforming loyalty with real results

Learn how leading consumer brands achieve maximum ROI with TrueLoyal

77%

Increase in Customer Retention

22%

Increase in Customer Lifetime Value

57%

Increase in Repeat Revenue Per Member

132%

Net Promoter Score Improvement

Food & beverage

77% Increase in Customer Retention

“We achieved a 77% increase in customer retention. The results were amazing!”

Bryan Pergakis

Digital Marketing | Jelly Belly

Beauty & Cosmetics

57% Increase in Repeat Revenue Per Member

“We wanted to unlock the true potential of our growing customer base. Our first goal was to deliver a seamless customer experience, and we love the strategic consultation offered by TrueLoyal throughout this journey.”

Annette Berg

Director of Customer Experience | Defenage

Retail Footwear

25% Increase in average order value

“The loyalty program helped us create stronger customer engagement and we have seen the average order value increase by 25.29%”

Pia Shah

Marketing Analyst | Stride Rite

Automotive & Aftermarket

154% Increased repeat purchase revenue

“Our customers are more loyal because we can engage with them better through the Loyalty Rewards Program. Every part of the loyalty program was designed carefully to achieve maximum results. The loyalty program has helped us boost our repeat purchase revenues by 154%.”

Sandy Crespo-Mossi

Operations Manager | Oracle Lighting