< Back to Blog

UGC Machine Learning and Smart Curation

Client Testimonials

See what our clients have to say.

The Simple Solutions community has become a resource across our entire marketing department, as it helps us solve a variety of our business challenges. Led to +16% Increase in Consumption, +8%x Increase in Net Promoter Score, and 52K+x Pieces of User-Generated Content.
Photo of Woman
Brand Manager
Arm & Hammer
The Hero Skin Squad is actively sharing their positive experiences with our products, participating in product development, and helping us spread the word about our new launches. Hero Cosmetics has increased Conversions by +21% in 100 Days with Sampling and Reviews
Photo of Woman
Amy Calhoun Robb
VP of Marketing | Hero Cosmetics
The loyalty program helped us create stronger customer engagement and we have seen the average order value increase by 25.29%
Photo of Woman
Pia Shah
Marketing Analyst | Stride Rite
The structure which TrueLoyal proposed was backed by sound data analysis. I was amazed to see the insights we got. Our customers are now engaged better with our brand. I am more than satisfied with the program.
Photo of Woman
Anabel Peralta
E-commerce Manager | Kid's Warehouse
We were able to capitalize on the holiday season wave with TrueLoyal's loyalty platform. Not only can TrueLoyal help reap benefits, but also sustain such growth. Our repeat purchase revenue increased by 12.45% over and above our holiday season high.
Photo of Woman
Shelbi Johnson
Marketing Manager | Coolhorse
The results from the rewards program are encouraging; in just 6 months after launching the rewards program our customer retention rate has increased by 14X.
Photo of Woman
Anthony Scott
Director of Digital Operations | KBS Research
TrueLoyal's data sciences team helped me to optimize the structure of our program. Within just three months after the launch, we witnessed an impressive 26.72% improvement in customer retention and a 23.39% increase in repeat purchase revenue.
Photo of Woman
Brittany Boykow
Director of E-Commerce | LAFCO
Great service with extremely professional customer support. Very happy with the response time from these guys! Would recommend giving them a try.
Photo of Woman
Sam Gastro
CEO | MyGiftCardSupply
TrueLoyal identified potential areas to boost the revenues and suggested strategies to achieve it. I loved their methodical approach to achieve our business objectives.
Photo of Woman
Natalie Novak-Bauss
Owner | KPS Essentials
We wanted to unlock the true potential of our growing customer base. Our first goal was to deliver a seamless customer experience, and we love the strategic consultation offered by TrueLoyal throughout this journey.
Photo of Woman
Annette Berg
Director of Customer Experience | Defenage
We intuitively know that loyalty reward programs help increase repeat sales. The A/B testing helped quantify the impact.
Photo of Woman
Fabricio Sant’Anna
Marketing Manager | Nature’s Fusions

See What TrueLoyal Can Do For Your
Business

Schedule a demo and we'll show your Loyalty ROI in 45 minutes or less.

Back to Blog

UGC Machine Learning and Smart Curation

We are excited to share one of our biggest and most anticipated features yet! Introducing TrueLoyal machine learning, a smarter way to curate content. Our scalable content discovery technology uses deep learning, image recognition, and audience insights to instantly pair brands with highly engaging content, eliminating the need for manual curation and guesswork.

banner hue

Why we built UGC machine learning

We asked marketing professionals and TrueLoyal users what their number one concern was when it came to user-generated content marketing. Their responses were very similar and we captured an interesting trend. [Find the fullTrueLoyal Marketing Trends for 2018 Report here]. The top 3 concerns marketers have are not having enough time, lack of content, and poor performance.We also asked them where they will be focusing their marketing efforts in 2018 and noticed another interesting pattern.Marketing professionals and TrueLoyal users alike will be focusing their efforts on increasing engagement, content creation, and increasing awareness this year. TrueLoyal machine learning addresses these concerns and efforts and is designed to make finding quality, high-performing content as easy as clicking a few buttons. Let's see how it works!

What's in a photo

Our machine learning analyzes all of the content in your TrueLoyal, extracting valuable information to learn what your customers are posting about your brand. Using image recognition, it automatically tags and categorizes your content so you can search your library in seconds.

A moderator's dream

Once images have been analyzed, machine learning to understand your moderation behavior and tracks what you like or dislike. Using this data, TrueLoyal builds you a library of content that is catered to your content preferences and allows you to surface recommended content instantly.

Activate with confidence

One of the most powerful features of TrueLoyal is the ability to learn from your audience's interaction with your content. Capturing key engagement signals such as clickthroughs, and shares, machine learning recommends similar content it knows your audience will like…before you publish it.

Machine learning can do it, so can you

testimonials hue

TrueLoyal enables brands to unlock the massive potential of their best user-generated content, but don't just take our word for it. See what these leading brands have to say.

hue sales tool

If you have more questions about how your brand can use UGC machine learning, get in touch with an expert and request a live demo.

See It In Practice

Ready to build loyalty that actually earns behavior change? See how TrueLoyal can help.

Schedule a Demo

See What TrueLoyal Can Do For Your Business

Schedule a demo and we'll show your Loyalty ROI in 45 minutes or less.

Schedule a Demo