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3 Reasons UGC delivers better ROI

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3 Reasons UGC delivers better ROI

In the world where content is king, you're only as good as your best content. Since the emergence of the internet, attention spans have diminished and marketers have had to evolve their content marketing strategy. For example, take digital ads and branded content. In 2017, 38 billion dollars was spent on digital ads, but a whopping 91% of it was viewed for less than a minute.That's a lot of money to spend, considering most companies do everything possible to maximize their ROI and gain the trust of their target audience. However, according to a recent study by the McCarthy Group, 84% of millennials do not trust online advertising. Now, you may be asking yourself, if digital ads and branded content are not best for a company's bottom line, what is it? The answer is UGC or User Generated Content. Here's a few reasons why.

1. It increases engagement, click-through rates, and conversions

ugc roi infographic

UGC has been proven to improve the performance of marketing efforts in multiple ways. When UGC is used in website galleries, visitors spend 90% more time on the webpage, UGC increases engagement in social campaigns by 50%, UGC increases click-through rates by 5x, UGC increases click-through rates in email campaigns by 73%, and UGC lifts conversation rates by 10% when used in the purchasing portion of the customer journey.

2. Saves time and money

Marketing campaigns take a lot of time and money to implement. As a marketer, you must find the brand message that speaks to your target audience, create and select content to reinforce that message, and distribute it through the appropriate channels. UGC saves time and money because it allows you to leverage your customer's voices to be at the forefront of your brand messaging. UGC also provides authentic content through the channels that your audience is most engaged with. For example, Coca-Cola saw 92% in cost savings in marketing initiatives by using UGC for their “Share A Coke” personalized bottle campaign.

Share a Coke UGC

3. Great for omnichannel use

Lastly, UGC can be used cross-departmentally through multiple channels. UGC is prevalent online and can be turned into a digital asset for embedding on a website, or placed into direct mail campaigns, videos, or even magazines.UGC delivers better ROI because it authentically represents your brand, creating trust and achieving better marketing results. Pair this with cost savings and the ease of multi-channel use and UGC makes sense!

UGC

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