TrueLoyal

Zinrelo & TINT are now TrueLoyal.

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AI

Platform Flexibility

Personalized Engagement

Integrations

Industries

Design & Strategy

Services

Program Types

Jelly belly case study
Food & Beverages
Jelly Belly increased customer retention by 77% and repeat purchase revenue by 1.69X
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Introducing TrueLoyal-The Only Loyalty Platform for Multi-Channel Consumer Brands-Why TrueLoyal is Building Future of Loyalty
TrueLoyal
Introducing TrueLoyal: The Only Loyalty Platform for Multi-Channel Consumer Brands
I’ve always been fascinated by the relationship...
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Experiential Loyalty Programs

Build loyalty through tailored experiences

Experiential Loyalty Programs focus on creating meaningful and memorable experiences for customers. Unlike traditional loyalty programs that rely solely on transactional rewards, experiential programs build emotional connections by offering exclusive events, VIP access, and personalized interactions. TrueLoyal’s approach to experiential loyalty ensures your customers feel valued and engaged at every touchpoint, driving stronger loyalty and advocacy.

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Experiential loyalty program

Immersive rewards

Offer curated experiences, manage events effectively, and provide personalized rewards tailored to customer interests and preferences.

Experience Redemption

Allow customers to redeem loyalty points for unique experiences, like exclusive dinners.

Community Building

Facilitates customer interaction through shared experiences and social events.

Personalized Experiences

Customizes activities and rewards based on individual preferences and behavior.

Exclusive Experiences Catalog

Offers a curated selection of high-value, unique experiences.

Social Experience Sharing

Enables customers to share their experiential rewards and moments on social media.

Gamified Engagement

Incorporates elements like challenges and interactive games.

Nurture emotional connections with your customers

Deepen customer relationships through exclusive experiences and events, driving higher engagement and a stronger brand connection.

Emotional Connection

Experiential loyalty programs go beyond transactions by creating memorable experiences that resonate emotionally with customers.

Increase Program Participation

Unique, experience-driven rewards encourage active participation, motivating customers to continuously interact with the loyalty program to unlock exclusive opportunities.

Word-Of-Mouth Differentiation

Experiential rewards stand out, giving customers memorable stories to share, leading to organic promotion through word-of-mouth and social sharing, setting your brand apart.

High Customer Lifetime Value (CLV)

Building emotional connections and providing unique experiences increases customer retention, driving longer-term loyalty and boosting overall customer lifetime value.

Benefits of loyalty program types

Your blueprint to experiential loyalty

TrueLoyal transforms traditional loyalty strategies by immersing customers in unforgettable experiences that align with their passions and interests.

Maximize loyalty and business growth with TrueLoyal

Step 1

Define Objectives And Understand Your Audience

Identify your program’s goals and target audience to ensure the rewards and experiences align with their preferences.

Step 2

Create Unique Experiences

Design personalized, one-of-a-kind experiences that reflect your brand’s values, fostering deeper emotional connections with your customers.

Step 3

Launch

Implement your experiential loyalty program seamlessly across platforms, ensuring smooth customer interactions and real-time engagement tracking.

Step 4

Optimize

Use data-driven insights to continuously refine and enhance your loyalty program, improving customer satisfaction and overall engagement.

Exclusive experiences for lasting impact

Flexible Tier Structures

Create flexible tier structures that unlock different levels of experiences and benefits.

Advanced Segmentation

Segment your customer base for more precise targeting and personalized experiences.

UGC-Driven Reward

Encourage customers to share user-generated content to unlock unique, brand-specific experiences

Location-Based Experiences

Curate hyper-personalized experiences based on the customer’s location and culture.

Interactive Experiences

Offer customizable gamified experiences, such as virtual reality challenges or interactive workshops, with rewards tailored to individual achievements.

Transforming loyalty with real results

Learn how leading consumer brands achieve maximum ROI with TrueLoyal
77%
Increase in Customer Retention
22%
Increase in Customer Lifetime Value
57%
Increase in Repeat Revenue Per Member
132%
Net Promoter Score Improvement
Food & beverage

77% Increase in Customer Retention

“We achieved a 77% increase in customer retention. The results were amazing!”

Experiential Loyalty Programs |
Bryan Pergakis
Digital Marketing | Jelly Belly
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Beauty & Cosmetics

57% Increase in Repeat Revenue Per Member

“We wanted to unlock the true potential of our growing customer base. Our first goal was to deliver a seamless customer experience, and we love the strategic consultation offered by TrueLoyal throughout this journey.”
Experiential Loyalty Programs |
Annette Berg
Director of Customer Experience | Defenage
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Retail Footwear

25% Increase in average order value

“The loyalty program helped us create stronger customer engagement and we have seen the average order value increase by 25.29%”

Experiential Loyalty Programs |
Pia Shah
Marketing Analyst | Stride Rite
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Automotive & Aftermarket

154% Increased repeat purchase revenue

“Our customers are more loyal because we can engage with them better through the Loyalty Rewards Program. Every part of the loyalty program was designed carefully to achieve maximum results. The loyalty program has helped us boost our repeat purchase revenues by 154%.”
Sandy-Oracle
Sandy Crespo-Mossi

Operations Manager | Oracle Lighting

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Food & beverage

132% Net Promoter Score Improvement

“We have had our Taste Buds community for the past 2.5 years. We turn to them for anything and everything that you can think of. And we’ve found it so valuable. We constantly get messages from our Taste Buds about how much they love Sir Kensington’s. About how much they love being a part of the community. And so it really has been an important part of our growth strategy in activating and building this group of super fans.”
Amanda Triglia Marketing Manager Sir Kensington's
Amanda Triglia
Marketing Manager | Sir Kensington’s
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Automotive & Aftermarket

85% Increased repeat purchase revenue

“We love TrueLoyal’s structured approach to create an optimized loyalty program. We were able to increase the number of repeat purchasers significantly which has helped us increase repeat purchase revenues by 85%.”
Alex German BLiss

Alex German

Marketing Manager | German-Bliss Equipment
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Beauty & Cosmetics

+21% Purchase Conversions

“We are incredibly excited to see the immediate impact our community is having on our brand. The Hero Skin Squad is actively sharing their positive experiences with our products, participating in product development, and helping us spread the word about our new launches.”
Amy Calhoun Robb VP of Marketing | Hero Cosmetics
Amy Calhoun Robb
VP of Marketing | Hero Cosmetics
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Seamlessly Integrate With Your Tech Stack

We’re built to be the hub of your customer retention efforts, not another data silo. Easily connect your systems with dozens of pre-built integrations, our open API, and robust integration framework.
See all integrations ->
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Seamlessly Integrate With Your Tech Stack

We’re built to be the hub of your customer retention efforts, not another data silo. Easily connect your systems with dozens of pre-built integrations, our open API, and robust integration framework.

See All Integrations ->

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Frequently asked questions

What types of businesses can benefit from an experiential loyalty program?

Any business looking to deepen customer engagement and loyalty through unique, memorable experiences can benefit from an experiential loyalty program.

Can experiences be personalized based on customer behavior?
Yes. TrueLoyal's platform uses customer data to craft tailored experiences based on individual preferences, previous interactions, and purchase history, making the rewards feel highly personalized.
Can I offer tiered experiential rewards?
Yes, TrueLoyal supports tiered loyalty systems, where customers unlock higher-value experiences as they progress, enhancing engagement and encouraging long-term participation.
How long does it take to implement an experiential loyalty program?

The implementation timeline varies based on your specific requirements, but our team works efficiently to ensure a timely and seamless launch.

Can we integrate experiential rewards with other types of loyalty incentives?

Yes, TrueLoyal allows you to integrate experiential rewards with other loyalty incentives, such as points-based rewards or tiered benefits.

What types of experiences can be offered in an experiential loyalty program?

You can offer a diverse range of experiences, such as exclusive events, VIP access, personalized services, or unique adventures.

See Why Consumer Brands Choose TrueLoyal

Let’s talk about how we can help you design and implement a successful program.

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