Customer Testimonials
Hear directly from our clients about how we’ve transformed their loyalty programs and fostered brand loyalty.
TrueLoyal was an absolute dream to work with! From our very first interaction, it was obvious that their team was very knowledgeable and made the whole Bizzy team feel confident in our choice to work with them. Throughout the whole process, TrueLoyal provided everything we could’ve possibly needed and always went above and beyond. I cannot say enough great things about the TrueLoyal team; they made this process so smooth and easy.
We truly appreciate your flexibility in working with our schedules—it made a big difference and was incredibly helpful throughout the process. Your thorough approach ensured that we felt well-supported every step of the way, and we especially valued the clear follow-up action items you provided. They helped keep everything on track and made the onboarding process smooth and efficient. Thank you for your attention to detail and for making this experience so positive for our team!
TrueLoyal's structured approach to create engagement with our customers was fantastic. The results we have witnessed in just 3 months is astounding. I am excited to see how TrueLoyal can further improve our business growth.
Our customers are more loyal because we can engage with them better through the Loyalty Rewards Program. Every part of the loyalty program was designed carefully to achieve maximum results. The loyalty program has helped us boost our repeat purchase revenues by 154%
We love TrueLoyal's structured approach to create an optimized loyalty program. We were able to increase the number of repeat purchasers significantly which has helped us increase repeat purchase revenues by 85%.
Patient, kind and quick! TrueLoyal's support team is world class. I can only image how much of a pain it was helping me to understand errors and getting me on track to correcting their problem. True experts in the field. Functionality, support team and overall ease of use, is unparalleled among every other Shopify app I’ve installed.
TrueLoyal's suggestion to target customers to increase their AOV worked very well. Having a rewards program helps us keep them engaged and even gives us a simple way to encourage sharing Keto Chow with their friends. Our customers buy from us to follow a healthier keto lifestyle. It is phenomenal to see an increase of 20.76% in average order value (AOV)
We partnered with TrueLoyal to build out our customer loyalty program for our ecommerce platform, and so far it has been nothing but a great experience. The platform itself is quite intuitive and approachable, and their support team was super helpful and responsive throughout the entire process. We’ve only seen the tip of the iceberg for what TrueLoyal can do so far, and I have full confidence that it will boost our customer relationships and sales in a myriad ways.
We were extremely delighted in the way TrueLoyal worked with us to identify pain points in customer retention and helped structure an optimized rewards program to keep customers coming back. Not only has our customer retention increased, TrueLoyal provoked all sorts of customer engagement. We’ve received plenty of positive feedback, and even some suggestions for rewards they’d like to see – they’re having fun.
Within just three months of launching the loyalty rewards program, we witnessed an impressive 30.75% increase in customer retention which increased our repeat purchase revenue by 31.44%. We are incredibly happy with the results! The loyalty email campaigns worked wonders and we are eager to explore other opportunities to engage our customers further.
We achieved a 77% increase in customer retention. The results were amazing!
We have seen a 48% increase in revenue compared to last year and this is directly attributable to the TrueLoyal reward program. This is phenomenial!
We intuitively know that loyalty reward programs help increase repeat sales. The A/B testing helped quantify the impact.
We wanted to unlock the true potential of our growing customer base. Our first goal was to deliver a seamless customer experience, and we love the strategic consultation offered by TrueLoyal throughout this journey.
TrueLoyal's data sciences team helped me to optimize the structure of our program. Within just three months after the launch, we witnessed an impressive 26.72% improvement in customer retention and a 23.39% increase in repeat purchase revenue. Loyalty email campaigns played a vital role in this success and we are eager to explore other opportunities to engage our customers further.
TrueLoyal identified potential areas to boost the revenues and suggested strategies to achieve it. I loved their methodical approach to achieve our business objectives.
Great service with extremely professional customer support. Very happy with the response time from these guys! Would recommend giving them a try.
We were able to capitalize on the holiday season wave with TrueLoyal's loyalty platform. Not only can TrueLoyal help reap benefits, but also sustain such growth. Our repeat purchase revenue increased by 12.45% over and above our holiday season high.
The results from the rewards program are encouraging; in just 6 months after launching the rewards program our customer retention rate has increased by 14X.
The structure which TrueLoyal proposed was backed by sound data analysis. I was amazed to see the insights we got. Our customers are now engaged better with our brand. I am more than satisfied with the program.
The loyalty program helped us create stronger customer engagement and we have seen the average order value increase by 25.29%
See Why Consumer Brands Choose TrueLoyal
Let’s talk about how we can help you design and implement a successful program.